One for all! From now on, suppliers can allow personalization of tickets. anny is the booking system with the most advanced personalization on the market. Find out what the new feature can do.
When do you need personalized tickets?
Personalized tickets are always needed when the person making the booking is not the same person in whose name the ticket is to be issued. For example, a parent makes a booking for their child, a team leader books for their employees or you book something for your friends. Personalization is especially practical for:
- Events such as concerts, theater and other events
- Testing and vaccination appointments for relatives
- Different billing address for bookings in the name of the company
- Swimming pool entrance for the whole family
How do I enable personalization in the admin area?
It is very easy to activate personalization in the booking system of anny\: Resource > Services > Edit > Form > Personalization
Additionally, as a provider, personalization can also be assumed, as well as an individual address can be required.
What does booking with personalization look like?
Personalization is seamlessly integrated into the booking process. In the shopping cart, the customer is prompted to assign individual tickets in his or her shopping cart to persons - this can also be the person making the booking him or herself.
Particularly well solved: With anny, each person for whom a booking was made receives a separate e-mail with the personal ticket. The person who booked for all receives the booking confirmation for the entire order.
Personalized customer in CRM
But what makes the personalization of anny so advanced? Quite simply, the customer data of the personalized tickets is not just stored as additional information to the booking, but is treated as an independent customer data record.
In this way, it is also possible to search explicitly for customers of personalized tickets in the customer database of anny\. If a booking is made again for this person - or if the person books for himself - all book ings are correctly assigned and displayed in the history.
Group bookings in one go
With the booking system from anny group bookings can be made in one go - intelligent and user-friendly. Have you tried a personalized booking yourself?
