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Product

Agreement for Online Payment Processing

Version: 2022-11-15

If copies of these GTC have been made in languages other than German, only the German version is binding for anny and the provider.

The anny GmbH offers providers of resources the opportunity to process online payments from end customers directly via the anny platform.

This supplementary agreement applies to the use of online payment processing by the provider and supplements the general terms and conditions of anny. By using online payment processing, the provider agrees to these terms.

Any of the provider's terms and conditions that deviate from this supplementary agreement shall not apply unless they have been expressly confirmed by anny in writing.

This supplementary agreement is explicitly aimed at entrepreneurs in accordance with § 14 BGB, associations, public institutions, and special funds under public law.

§ 1 Setting up a Stripe Connect Account

  1. For the processing of online payments, anny partners with the payment service provider Stripe Inc. (hereinafter: "Stripe").

  2. To use online payment processing, the provider must set up a Stripe Connect account. During the registration process, the provider must accept the Stripe Connect Agreements (https://stripe.com/legal/connect-account).

  3. The provider agrees to completely and truthfully transmit all data required during the registration process to Stripe. Stripe will verify the data submitted by the provider at its own discretion. A verification of this data by anny does not take place. anny assumes no liability if the provider enters incorrect information. § 8 Sec. 2 of this supplementary agreement remains unaffected.

  4. Access to the provider's Stripe Connect account is secured via two-factor authentication on the anny platform. The provider agrees to sufficiently protect access to their Stripe Connect account. anny assumes no liability for unauthorized access by third parties. § 8 Sec. 2 of this supplementary agreement remains unaffected.

§ 2 Management of Funds

  1. After successfully setting up their Stripe Connect account, the provider will have a Stripe Express account for managing and withdrawing funds.

  2. The provider authorizes anny to manage funds via their Stripe Express account, which includes collecting, crediting, and paying out balances. anny does not assume any payment risk for the end customer. The contract partner of the end customer remains the provider.

  3. For security reasons, payment transaction data, such as IBANs or credit card numbers, is stored only by Stripe and not by anny.

  4. Upon receipt of a payment, the respective amount is credited to the provider's Stripe Express account, minus the fees specified in § 3 Sec. 1 of this agreement. For asynchronous payment methods, such as bank transfers or direct debit, the receipt of payment may be delayed by several days.

  5. The provider can view the balance of their Stripe Express account both in their Stripe Connect account and directly on the anny platform. Due to synchronization processing, there may be a delay in how the balance is displayed on the anny platform.

  6. The payout of funds is governed by § 4 of this agreement.

§ 3 Fees

  1. anny receives a fee plus VAT for each processed payment. The amount of this fee depends on the feature package booked by the provider.

  2. The fee outlined in Sec. 1 is automatically deducted from the funds to be paid out to the provider in accordance with § 4 Sec. 1.

  3. With each payout of funds pursuant to § 4 Sec. 1, the provider will receive an invoice for the fees outlined in Sec. 1. § 8 Sec. 6 and 7 of the general terms and conditions of anny shall apply accordingly.

§ 4 Payout of Funds

  1. Payouts of the funds managed in the provider's Stripe Express account are made to the bank account linked in the provider's Stripe Connect account. This bank account can be changed by the provider at any time. anny does not store the provider's bank details and assumes no liability for incorrect entry. § 8 Sec. 2 of this supplementary agreement remains unaffected.

  2. Funds are generally paid out one day after the start of the booking date booked via the anny platform. To ensure that the managed funds are available for any potential refunds, a payout will take place at the earliest 7 days after the payment is received in the provider's Stripe Express account ("payout maturity"). Regardless of the booking date, payouts will occur no later than 90 days after receipt of payment.

  3. The provider can choose an alternative setting deviating from Sec. 2 Sentence 1. The payout of matured funds can then be completed either automatically (daily, weekly, or monthly) or manually.

  4. The provider has the option to download a tabular account statement of all transactions included in each payout.

§ 5 Refunds

  1. Both end customers and providers can cancel or adjust bookings made via anny up until the booking starts. In the event of a cancellation, the refund of payments already made is based on the cancellation policy set by the provider in their anny account. If the provider has not specified a cancellation fee in their cancellation policy, payments already made will be fully refunded to the end customer upon cancellation.

  2. Fees according to § 3 Sec. 1 of this agreement are not refunded to the provider in the event of a cancellation or rebooking. If the original payment amount is not sufficient to cover the refund and the fees under § 3 Sec. 1, the difference will be drawn from the provider's Stripe Express account.

  3. If the balance of the provider's Stripe Express account is insufficient to cover the fees in § 3 Sec. 1, a refund to the provider's end customers will not take place. In this case, anny assumes no liability for any claims the end customer may have against the provider. § 8 Sec. 2 of this supplementary agreement remains unaffected.

  4. anny assumes no liability for refunds initiated by the provider or end customer. § 8 Sec. 2 of this supplementary agreement remains unaffected.

§ 6 Payment Disputes and Chargebacks

  1. End clients may have the opportunity to dispute transactions through their financial institution. In this case, anny is authorized to contest the dispute on behalf of the provider. However, anny is under no obligation to do so.

  2. In the event of a successful dispute, the refunded amounts will be charged back from the provider's Stripe Express account to the end customer. If the balance of the Stripe Express account is insufficient for this, the provider is obligated to settle the negative balance within 7 days.

  3. In the event of a dispute, anny reserves the right to charge the provider a processing fee of up to EUR 15 net.

  4. anny assumes no liability for loss of payments in the event of disputes. § 8 Sec. 2 of this supplementary agreement remains unaffected.

§ 7 Currencies

  1. anny supports payment processing in EUR, GBP, CHF, and USD.

  2. To enable payouts of managed funds without currency conversion, the provider must link a bank account in the corresponding currency in their Stripe Express dashboard.

§ 8 Limitation of Liability

  1. To the extent that liability of anny is excluded or limited under this supplementary agreement, this also applies to the liability of anny for its legal representatives, employees, and agents, as well as their personal liability.

  2. To the extent that liability of anny is excluded or limited under this supplementary agreement, this does not apply to damages arising from injury to life, body, or health, as well as other damages based on an intentional or grossly negligent breach of duty by anny or a legal representative or agent of anny.

Version of 15.11.2022

If copies of these GTC have been made in languages other than German, only the German version is binding for anny and the provider.

The anny GmbH offers resource providers the opportunity to handle online payments from end customers directly through the anny platform.

This supplemental agreement applies to the use of online payment processing by the provider and supplements the general terms and conditions of anny. By using the online payment processing, the provider declares their agreement with these provisions.

Provider’s terms and conditions that differ from this supplemental agreement are not applicable unless expressly confirmed in writing by anny.

This supplemental agreement is expressly aimed at entrepreneurs according to § 14 BGB, associations, public law institutions, and special funds under public law.

§ 1 Setting Up a Stripe Connect Account

  1. anny collaborates with the payment service provider Stripe Inc. (hereinafter: "Stripe") for online payment processing.

  2. To use the online payment processing, the provider must set up a Stripe Connect account. During the registration process, the provider must accept the Stripe Connect Agreements (https://stripe.com/legal/connect-account).

  3. The provider commits to presenting all required information truthfully and completely to Stripe during the registration process. Stripe carries out a verification of the data provided by the provider at its own discretion. There is no review of the data by anny. anny assumes no liability for inaccuracies in the data provided by the provider. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  4. Access to the provider’s Stripe Connect account is done via a two-factor authentication through the anny platform. The provider is committed to adequately protecting the access to their Stripe Connect account. anny assumes no liability for unauthorized third-party access. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 2 Management of Funds

  1. Once the Stripe Connect account is successfully set up, the provider has a Stripe Express account through which funds can be managed and paid out.

  2. The provider authorizes anny to manage funds through their Stripe Express account, i.e., to collect, credit, and pay out amounts. anny does not assume any payment risk of the end customer. The contractual partner of the end customer remains the provider.

  3. Payment transaction data, like IBAN or credit card numbers, are stored only by Stripe and not by anny for security reasons.

  4. With an incoming payment, the respective amount is credited to the provider's Stripe Express account minus the fees as outlined in § 3 Sec.1 of this agreement. With asynchronous payment methods, such as bank transfer or direct debit, the payment might be delayed by several days.

  5. The provider can view the balance of their Stripe Express account both through their Stripe Connect account and on the anny platform. Synchronization errors might cause a delayed display of the account balance on the anny platform.

  6. The payout of funds is governed by § 4 of this agreement.

§ 3 Fees

  1. anny receives a fee plus VAT for each completed transaction. The fee amount is determined by the scope of functions booked by the provider.

  2. The fee as per Sec.1 is automatically deducted from the funds to be paid out to the provider according to § 4 Sec.1.

  3. The provider receives an invoice for the fees according to Sec.1 with each payout of funds as per § 4 Sec.1. § 8 Sec. 6 and 7 of the general terms and conditions apply accordingly.

§ 4 Payout of Funds

  1. The payment of the funds managed in the provider's Stripe Express account is made to the bank account stored in the Stripe Connect account. This bank account can be changed by the provider at any time. anny does not know the provider's bank account and assumes no liability in the event of incorrect information. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  2. The payout of funds is generally made one day after the start of the booking date booked via the anny platform. To ensure the availability of managed funds for possible refunds, payout is made no earlier than 7 days after funds are received in the provider’s Stripe Express account (“payout maturity”). The payout is made independently of the booking date no later than 90 days after receipt of payment.

  3. The provider may set an alternative settlement to Sec.2 sentence 1. The payout of matured funds can then be scheduled automatically (daily, weekly, or monthly) or manually.

  4. The provider has the option to download a tabular account statement for the payments included with each payout.

§ 5 Refunds

  1. Both end customers and the provider can cancel or adjust bookings made through anny until the start of the booking. The refund of payments already made depends on the cancellation policy the provider has stored in their anny account. If the provider has not specified a cancellation fee in their cancellation policy, payments already made will be fully refunded to the end customer in the case of cancellation.

  2. Fees under § 3 Sec. 1 of this agreement will not be refunded to the provider in the event of a cancellation or rebooking. If the original payment amount is insufficient to cover the refund and fees according to § 3 Sec.1, the difference will be debited from the provider's Stripe Express account.

  3. If the balance of the provider's Stripe Express account is insufficient to cover the fees according to § 3 Sec.1, a refund to the provider’s end customers will not be made. anny assumes no liability for any claims of the end customer against the provider in this case. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  4. anny assumes no liability for refunds initiated by the provider or end customers. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 6 Disputes over Payments

  1. End customers might have the opportunity to dispute debits through their financial institution. In this case, anny is entitled to oppose the dispute on behalf of the provider. However, anny is under no obligation to oppose the dispute.

  2. In the event of a successful dispute, the debited amounts will be refunded from the provider’s Stripe Express account to the end customer. Should the balance of the Stripe Express account not suffice, the provider is obliged to settle the negative balance within 7 days.

  3. anny reserves the right to charge the provider a processing fee of up to 15 EUR net in the event of a dispute.

  4. anny assumes no liability for payment defaults in the event of a dispute. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 7 Currencies

  1. anny supports the processing of payments in EUR, GBP, CHF, and USD.

  2. To enable the payout of managed funds without currency conversion, the provider must link a bank account in the corresponding currency in their Stripe Express dashboard.

§ 8 Liability Disclaimer

  1. To the extent that anny's liability is excluded or limited by this supplemental agreement, this also applies to the liability of anny's legal representatives, assistants, and executives as well as their personal liability.

  2. To the extent that anny's liability is excluded or limited by this supplemental agreement, this does not apply to damages resulting from injury to life, body, or health, as well as other damages based on intentional or grossly negligent breaches of duty by anny or a legal representative or assistant of anny.

Version of 15.11.2022

If copies of these GTC have been made in languages other than German, only the German version is binding for anny and the provider.

The anny GmbH offers resource providers the opportunity to handle online payments from end customers directly through the anny platform.

This supplemental agreement applies to the use of online payment processing by the provider and supplements the general terms and conditions of anny. By using the online payment processing, the provider declares their agreement with these provisions.

Provider’s terms and conditions that differ from this supplemental agreement are not applicable unless expressly confirmed in writing by anny.

This supplemental agreement is expressly aimed at entrepreneurs according to § 14 BGB, associations, public law institutions, and special funds under public law.

§ 1 Setting Up a Stripe Connect Account

  1. anny collaborates with the payment service provider Stripe Inc. (hereinafter: "Stripe") for online payment processing.

  2. To use the online payment processing, the provider must set up a Stripe Connect account. During the registration process, the provider must accept the Stripe Connect Agreements (https://stripe.com/legal/connect-account).

  3. The provider commits to presenting all required information truthfully and completely to Stripe during the registration process. Stripe carries out a verification of the data provided by the provider at its own discretion. There is no review of the data by anny. anny assumes no liability for inaccuracies in the data provided by the provider. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  4. Access to the provider’s Stripe Connect account is done via a two-factor authentication through the anny platform. The provider is committed to adequately protecting the access to their Stripe Connect account. anny assumes no liability for unauthorized third-party access. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 2 Management of Funds

  1. Once the Stripe Connect account is successfully set up, the provider has a Stripe Express account through which funds can be managed and paid out.

  2. The provider authorizes anny to manage funds through their Stripe Express account, i.e., to collect, credit, and pay out amounts. anny does not assume any payment risk of the end customer. The contractual partner of the end customer remains the provider.

  3. Payment transaction data, like IBAN or credit card numbers, are stored only by Stripe and not by anny for security reasons.

  4. With an incoming payment, the respective amount is credited to the provider's Stripe Express account minus the fees as outlined in § 3 Sec.1 of this agreement. With asynchronous payment methods, such as bank transfer or direct debit, the payment might be delayed by several days.

  5. The provider can view the balance of their Stripe Express account both through their Stripe Connect account and on the anny platform. Synchronization errors might cause a delayed display of the account balance on the anny platform.

  6. The payout of funds is governed by § 4 of this agreement.

§ 3 Fees

  1. anny receives a fee plus VAT for each completed transaction. The fee amount is determined by the scope of functions booked by the provider.

  2. The fee as per Sec.1 is automatically deducted from the funds to be paid out to the provider according to § 4 Sec.1.

  3. The provider receives an invoice for the fees according to Sec.1 with each payout of funds as per § 4 Sec.1. § 8 Sec. 6 and 7 of the general terms and conditions apply accordingly.

§ 4 Payout of Funds

  1. The payment of the funds managed in the provider's Stripe Express account is made to the bank account stored in the Stripe Connect account. This bank account can be changed by the provider at any time. anny does not know the provider's bank account and assumes no liability in the event of incorrect information. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  2. The payout of funds is generally made one day after the start of the booking date booked via the anny platform. To ensure the availability of managed funds for possible refunds, payout is made no earlier than 7 days after funds are received in the provider’s Stripe Express account (“payout maturity”). The payout is made independently of the booking date no later than 90 days after receipt of payment.

  3. The provider may set an alternative settlement to Sec.2 sentence 1. The payout of matured funds can then be scheduled automatically (daily, weekly, or monthly) or manually.

  4. The provider has the option to download a tabular account statement for the payments included with each payout.

§ 5 Refunds

  1. Both end customers and the provider can cancel or adjust bookings made through anny until the start of the booking. The refund of payments already made depends on the cancellation policy the provider has stored in their anny account. If the provider has not specified a cancellation fee in their cancellation policy, payments already made will be fully refunded to the end customer in the case of cancellation.

  2. Fees under § 3 Sec. 1 of this agreement will not be refunded to the provider in the event of a cancellation or rebooking. If the original payment amount is insufficient to cover the refund and fees according to § 3 Sec.1, the difference will be debited from the provider's Stripe Express account.

  3. If the balance of the provider's Stripe Express account is insufficient to cover the fees according to § 3 Sec.1, a refund to the provider’s end customers will not be made. anny assumes no liability for any claims of the end customer against the provider in this case. § 8 Sec. 2 of this supplemental agreement remains unaffected.

  4. anny assumes no liability for refunds initiated by the provider or end customers. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 6 Disputes over Payments

  1. End customers might have the opportunity to dispute debits through their financial institution. In this case, anny is entitled to oppose the dispute on behalf of the provider. However, anny is under no obligation to oppose the dispute.

  2. In the event of a successful dispute, the debited amounts will be refunded from the provider’s Stripe Express account to the end customer. Should the balance of the Stripe Express account not suffice, the provider is obliged to settle the negative balance within 7 days.

  3. anny reserves the right to charge the provider a processing fee of up to 15 EUR net in the event of a dispute.

  4. anny assumes no liability for payment defaults in the event of a dispute. § 8 Sec. 2 of this supplemental agreement remains unaffected.

§ 7 Currencies

  1. anny supports the processing of payments in EUR, GBP, CHF, and USD.

  2. To enable the payout of managed funds without currency conversion, the provider must link a bank account in the corresponding currency in their Stripe Express dashboard.

§ 8 Liability Disclaimer

  1. To the extent that anny's liability is excluded or limited by this supplemental agreement, this also applies to the liability of anny's legal representatives, assistants, and executives as well as their personal liability.

  2. To the extent that anny's liability is excluded or limited by this supplemental agreement, this does not apply to damages resulting from injury to life, body, or health, as well as other damages based on intentional or grossly negligent breaches of duty by anny or a legal representative or assistant of anny.

anny US Inc. 2026
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anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management