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From Waiting Room to Perfect Timing: Digital Appointment Scheduling for Citizen Services

Learn in the webinar how to manage appointments efficiently during high demand, reduce no-shows, and better utilize existing capacities.

1,500+ businesses are already thriving with anny

  • The city of Schwäbsch Gmünd uses the anny booking system for appointment scheduling.
  • Stadtwerke Düsseldorf relies on anny
  • Hanau Municipal Utilities chose anny
  • The City of Bochum relies on anny for its citizen services
  • Nio macht sein hybrides Büro mit anny buchbar
  • Nio macht sein hybrides Büro mit anny buchbar
  • The City of Wiesbaden makes citizen appointments bookable with anny
  • Nio macht sein hybrides Büro mit anny buchbar
  • Nio macht sein hybrides Büro mit anny buchbar
  • Nio macht sein hybrides Büro mit anny buchbar
  • The city of Essen uses anny for managing queues

Proactively manage appointment requests instead of just reacting

When the demand for appointments is higher than the supply, waiting times occur—even though capacities remain unused.
With anny, appointment allocation becomes manageable: automatic reminders reduce no-shows, waitlists balance out cancellations, and data supports reliable personnel planning.
This way, existing resources can be utilized more effectively.

Streamline appointment scheduling and relieve your team

Calls, inquiries, and manual appointment arrangements consume time daily in citizen services.
anny centralizes appointment scheduling in a single system: citizens book their appointments themselves, including the purpose and time slot.
This reduces coordination, creates clear processes, and noticeably eases the workload.

Your Webinar Hosts at anny

Simeon Holtwiesche

As COO and co-founder of anny, Simeon oversees operational processes and works closely with our clients. He brings years of experience in translating complex requirements into scalable, practical solutions.

Robert Müller

Robert advises companies from various industries on how to use anny specifically for their respective use cases. He focuses on efficient processes and clear structures.

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Highly awarded and recognized
Anny is featured as Top Rated in the Workplace Management category on the review platform OMR Reviews for Q2 2025.
Anny is the official winner of the German Customer Awards 2025
Anny is the official winner of the German Customer Awards 2025
Anny is featured as Top Rated in the Workplace Management category on the review platform OMR Reviews for Q2 2025.
Anny is the official winner of the German Customer Awards 2025
Anny is the official winner of the German Customer Awards 2025
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management