Use Cases

Product

The booking system for city tours that makes planning easy

Manage guides, languages, and capacities in real-time. Sell group and private tours with flexible pricing logic. Reminders, check-in, and billing are automated.

Try 14 days for free. No credit card required.

Try 14 days for free. No credit card required.

A guide leads a small group through a sunny old town alley, with voices echoing between sandstone facades. A red cloth on the backpack marks the meeting point, serving as a subtle anchor. Soft morning light casts clear shadows on the cobblestones. The group stops at a statue, eagerly awaiting the next story.
A guide leads a small group through a sunny old town alley, with voices echoing between sandstone facades. A red cloth on the backpack marks the meeting point, serving as a subtle anchor. Soft morning light casts clear shadows on the cobblestones. The group stops at a statue, eagerly awaiting the next story.
A guide leads a small group through a sunny old town alley, with voices echoing between sandstone facades. A red cloth on the backpack marks the meeting point, serving as a subtle anchor. Soft morning light casts clear shadows on the cobblestones. The group stops at a statue, eagerly awaiting the next story.
A guide leads a small group through a sunny old town alley, with voices echoing between sandstone facades. A red cloth on the backpack marks the meeting point, serving as a subtle anchor. Soft morning light casts clear shadows on the cobblestones. The group stops at a statue, eagerly awaiting the next story.
Under protective arcades, a group listens to the guide, who gestures towards a hidden relief. Light rain trickles off the arches, gathering in shallow puddles. Colorful umbrellas add vibrancy to the gray. The scene feels calm and focused, while the city quietly shares its story in the background.
Under protective arcades, a group listens to the guide, who gestures towards a hidden relief. Light rain trickles off the arches, gathering in shallow puddles. Colorful umbrellas add vibrancy to the gray. The scene feels calm and focused, while the city quietly shares its story in the background.
Under protective arcades, a group listens to the guide, who gestures towards a hidden relief. Light rain trickles off the arches, gathering in shallow puddles. Colorful umbrellas add vibrancy to the gray. The scene feels calm and focused, while the city quietly shares its story in the background.
Under protective arcades, a group listens to the guide, who gestures towards a hidden relief. Light rain trickles off the arches, gathering in shallow puddles. Colorful umbrellas add vibrancy to the gray. The scene feels calm and focused, while the city quietly shares its story in the background.
Under the blue evening sky, a group gathers on a bridge, with lights reflecting in the water. The guide points to an old riverside facade, as a gentle breeze rustles jacket collars. A boat slowly drifts by. It's a moment poised between city sounds and wonder, before the tour moves on to the next stop.

From City Map to Master Plan: Control city tours live, sell them fully, and conduct them with ease

Without a central system, capacities, prices, and communication quickly become disorganized.

No more double bookings for guides, languages, and start times

Live availability and clear rules prevent overlaps. This way, meeting points remain relaxed and tours start on time.

Less manual effort around confirmations, reminders, and no-shows

Automated messages, QR check-in, and rebookings reduce inquiries and idle times.

Features for Planning City Tours from A to Z

From availability and pricing to billing: everything tour operators need, all in one system.

Manage availabilities smartly

Manage slots by guide, language, meeting point, and duration. Parallel tours, capacity limits, and cut-off times are precisely defined.

  • Shift scheduler for irregular services

  • Calendar sync without double bookings

  • Automatic conflict checking

Early morning at the meeting point: Two groups gather at different markers as another guide joins in with a smile. Soft light makes colors appear vivid. A city map hangs neatly on a post. Everything seems well-prepared, processes interlock smoothly, and the start unfolds effortlessly.
Early morning at the meeting point: Two groups gather at different markers as another guide joins in with a smile. Soft light makes colors appear vivid. A city map hangs neatly on a post. Everything seems well-prepared, processes interlock smoothly, and the start unfolds effortlessly.
In a historic courtyard, a guide presents two differently colored ribbons representing different tour options and explains additional features. Soft light falls over stone walls. A small board lists times and prices. The group nods in agreement, making decisions effortless.
In a historic courtyard, a guide presents two differently colored ribbons representing different tour options and explains additional features. Soft light falls over stone walls. A small board lists times and prices. The group nods in agreement, making decisions effortless.

Dynamically Display Pricing and Sell as a White-Label Solution

Create group and private tours, tiered pricing, and add-ons. Control demand and margins with seasonal, time of day, and occupancy logic.

  • White-label booking widget

  • Multi-passes, vouchers, tickets

  • Mobile-optimized booking

Automatically remind and swiftly check in on-site

Multilingual confirmations, driving directions, and weather updates arrive just in time. QR check-in speeds up the start, while waitlists and rescheduling remain under control.

  • SMS, Email, WhatsApp

  • No-show management

At the entrance of a museum, a tour guide welcomes the group and distributes small wristbands to signify the start of the tour. A clear signpost indicates the meeting point. The group quietly sets into motion. The atmosphere is focused, with a noticeably smooth flow.
At the entrance of a museum, a tour guide welcomes the group and distributes small wristbands to signify the start of the tour. A clear signpost indicates the meeting point. The group quietly sets into motion. The atmosphere is focused, with a noticeably smooth flow.
In a tidy back office, an employee is organizing envelopes with tour documents and labeled receipts. A stamp sits beside neat piles. Warm afternoon light filters through the window. The scene exudes clarity and reliability; figures and processes are clearly structured.
In a tidy back office, an employee is organizing envelopes with tour documents and labeled receipts. A stamp sits beside neat piles. Warm afternoon light filters through the window. The scene exudes clarity and reliability; figures and processes are clearly structured.

Billing, Reporting, and Partner Ecosystem

Keep track of revenues, occupancy, sources, and commissions. Exports, invoices, and guide payouts are processed in a structured and transparent manner.

  • Partner areas for hotels and travel agencies

  • API and webhooks for OTAs and CRM

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.

Use Cases for Tour Operators: Online Booking, Resource Planning, Partners

Industry Insights

How Digital Bookings Are Redefining City Tours

Travelers today expect spontaneous availability, transparent locations, and clear meeting points. Digital bookings make exactly that visible: live slots, reliable start times, and confirmed spots. For providers, this means predictable group sizes, less cash transactions, and better forecasts. Weather changes or peak events can be balanced with dynamic capacities and pricing. At the same time, demand shifts to mobile research, local searches, and recommendations by hotels and OTAs. Those who display real-time availability win more last-minute customers. Data on occupancy, no-show rates, and sources help direct marketing funds where they are most effective.

  • Customer expectation: online, immediate, clear

  • Operational security: predictable teams and slots

  • Growth: partner networks and returning guests

This creates a smooth process from the initial interest to the final stop of the tour.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

FAQ's

Everything you need to know

If you have any further questions, contact us.

When does a booking system for city tours make sense?

As soon as you work with multiple guides, languages, or start times, face seasonal demand, or cooperate with hotels and OTAs. From about 2 to 3 parallel tours per day, a system measurably saves time, prevents double bookings, and makes your capacity more predictable.

When does a booking system for city tours make sense?

As soon as you work with multiple guides, languages, or start times, face seasonal demand, or cooperate with hotels and OTAs. From about 2 to 3 parallel tours per day, a system measurably saves time, prevents double bookings, and makes your capacity more predictable.

How do I manage guides, languages, meeting points, and parallel tours?

Set your tour rules for guide, language, meeting point, duration, and capacity. Use calendar sync and automatic conflict checking to avoid overlaps. Multiple availabilities allow parallel slots for each meeting point, while cut-off times and group sizes ensure reliable processes.

How do I manage guides, languages, meeting points, and parallel tours?

Set your tour rules for guide, language, meeting point, duration, and capacity. Use calendar sync and automatic conflict checking to avoid overlaps. Multiple availabilities allow parallel slots for each meeting point, while cut-off times and group sizes ensure reliable processes.

How does collaboration with hotels, OTAs, and B2B partners work?

Partners receive their own allocations, voucher codes, and commission logic. Bookings are assigned to the correct source, with invoicing occurring periodically or per booking. Through API and webhooks, you can integrate OTAs or CRM and receive clear reports on revenue and origin.

How does collaboration with hotels, OTAs, and B2B partners work?

Partners receive their own allocations, voucher codes, and commission logic. Bookings are assigned to the correct source, with invoicing occurring periodically or per booking. Through API and webhooks, you can integrate OTAs or CRM and receive clear reports on revenue and origin.

Which automations reduce no-shows and inquiries?

Multilingual confirmations, timed reminders with meeting point maps, and clear cancellation or rescheduling options. On-site, QR check-in speeds up the start while waitlists fill in last-minute availability. This reduces no-shows, guests feel informed, and guides start on time.

Which automations reduce no-shows and inquiries?

Multilingual confirmations, timed reminders with meeting point maps, and clear cancellation or rescheduling options. On-site, QR check-in speeds up the start while waitlists fill in last-minute availability. This reduces no-shows, guests feel informed, and guides start on time.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Fall 2025 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Fall 2025 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Fall 2025 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management