The booking system for registry offices with compliance and control
Organize appointments, wedding rooms, branches and teams in one system. Citizens see available times and receive confirmations. Other systems and BundID can be connected through an individually configured integration.
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From queues to scheduled workflows
Without reliable online appointment availability, calls increase, waitlists grow, and resources clash in everyday operations.
Peak demand without transparent availability
Peak times for weddings or certificates lead to long lists, cancellations, and uncertain confirmations. This costs time in citizen communication and complicates fair allocation.
Disruptions and manual checks
Document checks by email, spreadsheets and separate calendars take staff time. Structured booking details and clear responsibilities reduce duplicate work.
Features that significantly ease your management
From online appointments to structured booking data: anny supports your processes and connects through open interfaces.
Manage online appointments with quotas, waitlists, and smart availability
Ensure fair and transparent allocations through categories, priorities, and multiple availabilities across wedding halls, branches, and teams. Reminders reduce no-shows and call volume.
Quotas for specialties and urgent cases
Waitlist automatically fills cancellations
Buffer times prevent conflicts
AI-generated
AI-generated
Collect documents and appointment details
Capture documents with plausible mandatory fields, checklists, and uploads. Transfers to DMS or specialized procedures are done via export or webhooks. Calendar sync securely blocks and prevents double bookings.
Checklists with uploads
Deadlines and cancellation conditions
Calendar Sync for teams
Data Protection, Roles, and Logs in the European Gov-Cloud
Implement fine-grained roles, Single Sign-On, and custom deletion periods. Logging and dashboards create traceability for audits.
Roles for registry officials, document offices, branch offices
SSO and eID/BundID integration
Deletion periods according to requirements
AI-generated
AI-generated
Interfaces, E-Payment, and End-to-End Digitization
Connect booking data to other systems using the API and webhooks. Connections to specialist systems, document management or portals are configured individually. BundID can be connected.
Online payment with automatic invoices
API for specialist systems and public-service portals
Outlook and Microsoft Teams in your workflow
Use Cases for Registry Offices: Weddings, Certificates, Office Hours
Industry Insights
How digital appointment scheduling is sustainably transforming registrars
Today, citizens expect transparent availability, barrier-free online bookings, and reliable confirmations instead of long phone chains. OZG guidelines and modern service portals are accelerating this change, while identity procedures like BundID enable secure online applications. At the same time, inquiries fluctuate seasonally, such as during weddings, which without digital management, can lead to queues and uncertainties. Digital appointment scheduling ensures planning: quotas, block times, and priority logics distribute the load fairly and transparently. E-Payment reduces the need for travel and allows for immediate fee processing. Additionally, utilization data provides important insights for personnel and space planning across locations. Those who consistently combine these components create notable relief and significantly enhance service quality.
Make your workday easier today
"Simply the best booking software" (OMR Reviews, Q3/2025) - Start for free
When is anny the best booking system for my registry office?
When you need online appointments, clear availability and shared planning for wedding rooms, branches and teams. Open interfaces allow custom connections to your existing environment.
What privacy options does anny offer public administration?
anny offers a Gov Cloud environment with anny.eu. Role permissions, SSO and your own deletion periods support your privacy requirements. Find details about security measures and certifications in the Trust Center.
Can I connect specialist systems, document management and BundID?
The API and webhooks enable custom connections to specialist systems, document management and portals. Each connection is assessed and configured for your system. BundID can be integrated; a ready-made native AutiSta integration is not promised here.
How can we reduce no-shows and call volumes for wedding bookings?
With clear booking rules, buffer times, and automatic reminders. The waitlist fills open slots, quotas prioritize cases, and transparent availability reduces inquiries. This results in fewer calls, less idle time, and more reliable time slots for weddings and consultations.
