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Online appointment booking for medical and private practices

Reduce phone load, fill gaps, and streamline processes with ease. Coordinate doctors, rooms, and equipment in a GDPR-compliant manner, integrated with your calendar, using online appointment scheduling, reminders, waitlists, and resource logic.

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Get started for free. No credit card required!

See all reviews

Get started for free. No credit card required!

Morning sunlight streams into a bright consultation room. A doctor greets a patient with a friendly smile, and both take their seats at the table. A stethoscope and blood pressure cuff are ready on the cart. The atmosphere feels calm, focused, and trustworthy, ready for examination and consultation.

AI-generated

In a vaccination room, a medical assistant rolls fresh gloves over her hands and checks a sterile package. A child sits on their father's lap, distracted by a colorful animal graphic. A band-aid is within reach on the tray. This moment reflects care, safety, and attention.

AI-generated

In short

anny is a flexible booking system for everything bookable, with appointment scheduling for medical practices among its specialties. Patients book online around the clock, one calendar covers doctors, rooms, and equipment, and you approve first visits in advance. Group classes, reminders, and payments run in the same system instead of add-on tools, and the Starter plan is free forever.

$0

Starter, free forever

1,500+

organizations use anny

4.5/5

rating on G2

ISO 27001

certified, GDPR compliant

A quiet waiting area with bright chairs and plants. An elderly woman flips through a brochure, while a young man looks toward the open treatment room where a door gently swings. Children's drawings adorn the wall. It feels organized, friendly, and clearly structured.

The challenge

Less ringing, more schedulable treatment time

Without digital scheduling, your team spends valuable time on the phone, free slots remain unused, and the flow in the waiting area stalls.

Phone peaks engage the reception

Request backlog obstructs consulting and onboarding. Self-bookings are missing, appropriate slot lengths are not met, and idle time occurs.

No-shows and unoccupied slots

Missing reminders and waitlists cause appointments to be missed. Last-minute cancellations remain unfilled, affecting capacity and revenue fluctuations.

Features

Features that streamline your practice operations

Create a smooth patient journey from booking to appointment. GDPR-compliant, scalable, and easily integrable into your existing setup.

Online Appointment Scheduling with Triage and Slot Logic

Patients independently book suitable appointments by type, duration, and practitioner. Custom fields capture symptoms or vaccination status, reducing booking errors.

New patient vs. Existing patient
Filter by doctor, location, service
Automatic buffers and lead times

View Online Appointment Scheduling

On a desk in the consultation room lies a neatly labeled weekly planner next to a pen and appointment pad. An assistant points to a highlighted time slot while the doctor nods in agreement. It appears organized and calm, ready for a scheduled daily routine.

In the waiting area, a medical assistant opens a door and cheerfully calls in the next patient. A couple stands up, drapes their jackets over their arms, and follows. The room is bright, with plants and clear signage. The process appears organized and transparent.

AI-generated

Self-service check-in and call in the waiting area

Incoming patients check in quickly, and the status updates automatically. Live calls create transparency, and the team keeps track.

QR or terminal check-in
Waiting display with room assignment
Broadcast messages in case of delays

Discover Check-in

Resource and room planning across locations

Orchestrate doctors, rooms, equipment, and assistance without double bookings. Calendar sync ensures real-time transparency.

Dependencies per appointment type
Parallel slots per resource
3D room overview for treatment rooms

Visually plan spaces

A treatment corridor with clearly labeled doors for Sono and ECG. An assistant pushes a cart with accessories to the correct room, while the doctor briefly checks the plan on the clipboard. Everything seems synchronized, paths are short, resources are ready.

A patient places a signed consent form into a folder and puts her card back into her wallet. A receipt lies next to a pen on the counter. The scene conveys commitment, organization, and trust.

Upfront Payment for IGeL, Cancellations, and Compliance

Paid IGeL appointments are more binding, cancellation rules are clear. Digital consents and deletion periods support data protection.

Online payment at booking
Automatic invoices
Individual cancellation policies

View Online Payment & Billing

Use cases

Use Cases: Online Appointment Scheduling and Practice Workflow

A treatment room is ready: The vaccine vial and disinfectant are placed next to a band-aid on the stainless steel tray. The doctor washes her hands as a patient rolls up his sleeve. The light is warm, and the scene conveys a sense of calm and professional routine.

AI-generated

Book check-ups and vaccinations online

Patients book check-ups and vaccinations online, select the type of appointment, and automatically receive suitable time slots and providers. Forms capture vaccination status or symptoms in advance, and triage prevents booking errors. This reduces the call volume and helps you distribute workload throughout the day.

In the entrance area, a subtle sign with the practice name hangs next to the coat rack. A patient enters, hangs up her coat, and nods to the medical assistant at the reception desk. People sit in an orderly fashion, while a child plays quietly. The atmosphere is relaxed, and everything seems to run smoothly.

AI-generated

Self-Service Check-in with Waiting Display

Patients check in independently on-site and see transparent calls in the waiting area. The team works based on status, informs about delays, and keeps the order dynamic. Reception and doctors gain more time for medical tasks.

An ultrasound room is meticulously prepared: Fresh paper covers the bed, gel and towels are ready. An assistant adjusts the chair to the ideal position, and the doctor closes the door. Everything is tidy and organized, ready for the next examination appointment.

AI-generated

Resource-based scheduling for rooms and equipment

For Sono, ECG, or procedures, rooms, equipment, and assistance are automatically reserved. Multi-locations and provider schedules can be controlled centrally. Double bookings are avoided and treatments start on time.

Integrations

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.

Book rooms, workplaces, and other resources directly in Outlook with anny.

Google Calendar integration with anny: sync appointments in both directions.

Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.

MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.

Zoom integration in anny: Automatic meeting creation when booked by customers.

Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.

Discover all integrations

Industry Insights

Why Digital Appointment Scheduling is Transforming Medical Practices

Today, patients expect simplicity and reliability. Booking online 24/7, viewing transparent availability, and rescheduling or canceling appointments as needed—this is second nature for many. Younger audiences avoid phone calls, prefer booking on mobile devices, and expect clear confirmations. For practices, this means predictable occupancy, fewer interruptions at the reception, and better management of peak times. Automated reminders reduce no-shows, and waitlists allocate available slots fairly. At the same time, resource utilization becomes more visible, such as with rooms and equipment across multiple locations. In times of scarce skilled professionals, digital appointment scheduling directly boosts efficiency, patient experience, and team satisfaction. Meeting these expectations increases reach and loyalty—and provides a clear advantage in local competition.

Get started

Make your workday easier, starting today

Start free on the Starter plan, or see anny in a personal demo.

Start for free

Book a demo

Free. No credit card required.

OMR Reviews badge: Top 100 tools in DACH 2026

anny won the German Customer Awards 2025

ISO 27001 certificate from British Assessment Bureau (UKAS)

Rated 4.5 out of 5 on G2

Pricing

Fair for every size.

You pay per resource

(e.g. doctors or exam rooms)

– not per user.

Starter

free forever

Up to 5 resources

(e.g. doctors or exam rooms)

Up to 100 bookings a month

2 services

No credit card required

Essential

per resource

(e.g. doctors or exam rooms)

per month

Subscriptions and memberships

Communities

Calendar sync

Custom emails and reminders

Professional

$10

per resource

(e.g. doctors or exam rooms)

per month

3D map

Waitlist

Booking rules and quotas

Smart locks

Unlimited users and admins on every paid plan · Plus applicable taxes · 20% less when paid yearly

Start for free

FAQ's

Everything you need to know

If you have any further questions, contact us.

When does it make sense for medical practices to use a scheduling system?

When phone peaks occur regularly, multiple providers need scheduling, or schedulable services like check-ups, vaccinations, and individual healthcare services are offered. With as few as a dozen appointments per week, online booking boosts utilization, reduces inquiries, and creates more reliable processes.

When does it make sense for medical practices to use a scheduling system?

How does anny reduce no-shows in my practice?

With multi-level reminders via email or SMS, confirmation links, and an intelligent waitlist that automatically fills available slots. Clear cancellation policies and optional prepayment for IGeL further enhance commitment.

How does anny reduce no-shows in my practice?

Can I represent complex appointment types and resources?

Yes. Different durations, lead times, and buffers per appointment type are possible. Dependencies such as doctor, room, and equipment are automatically reserved, and multiple locations and provider schedules are centrally managed. Triage fields ensure that the right service reaches the appropriate team.

Can I represent complex appointment types and resources?

How does GDPR compliance and integration with PVS or calendars stand?

anny offers role-based permissions, consents, documentation, and custom deletion periods. Calendars can be synchronized in real-time with Outlook or Google. For practice management software, we collaboratively explore options via interfaces or data exchange to ensure the workflow suits your setup.

How does GDPR compliance and integration with PVS or calendars stand?

How much does a booking system for medical practices cost?

anny’s Starter plan is free forever for up to 5 resources and 100 bookings a month—each treatment room or doctor counts as one resource. Paid plans add more resources and features, billed monthly or yearly. Every price is on the pricing page, and you don’t need a credit card to start.

How much does a booking system for medical practices cost?

How do I move my practice from phone calls and spreadsheets to anny?

You can start right away with a free account: describe your practice, and anny Agent helps you set up the booking page. Import existing customer lists from CSV or Excel. Embed the booking page on your website or share the link—from then on, patients book online instead of calling.

How do I move my practice from phone calls and spreadsheets to anny?

Where does anny store my patients’ data?

anny is developed and hosted in Germany, GDPR-compliant, and ISO 27001 certified. You set your own deletion and anonymization periods, and roles decide who on your team sees which data.

Where does anny store my patients’ data?

anny is developed and hosted in Germany, GDPR-compliant, and ISO 27001 certified. You set your own deletion and anonymization periods, and roles decide who on your team sees which data.

Can I schedule doctors, treatment rooms and equipment together?

Yes. In anny you link each service to the right doctor, room and device. A slot can only be booked when all of them are free, and anny assigns staff automatically. That rules out double bookings, and your team sees everything in one calendar.

Can I schedule doctors, treatment rooms and equipment together?

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