Use Cases

Product

The smart appointment scheduling system for medical practices

Reduce phone load, fill gaps, and streamline processes with ease. Coordinate doctors, rooms, and equipment in a GDPR-compliant manner, seamlessly integrated with your calendar, using online appointment scheduling, reminders, waitlists, and resource logic.

Try 14 days for free. No credit card required.

Try 14 days for free. No credit card required.

Morning sunlight streams into a bright consultation room. A doctor greets a patient with a friendly smile, and both take their seats at the table. A stethoscope and blood pressure cuff are ready on the cart. The atmosphere feels calm, focused, and trustworthy, ready for examination and consultation.
Morning sunlight streams into a bright consultation room. A doctor greets a patient with a friendly smile, and both take their seats at the table. A stethoscope and blood pressure cuff are ready on the cart. The atmosphere feels calm, focused, and trustworthy, ready for examination and consultation.
Morning sunlight streams into a bright consultation room. A doctor greets a patient with a friendly smile, and both take their seats at the table. A stethoscope and blood pressure cuff are ready on the cart. The atmosphere feels calm, focused, and trustworthy, ready for examination and consultation.
Morning sunlight streams into a bright consultation room. A doctor greets a patient with a friendly smile, and both take their seats at the table. A stethoscope and blood pressure cuff are ready on the cart. The atmosphere feels calm, focused, and trustworthy, ready for examination and consultation.
In a vaccination room, a medical assistant rolls fresh gloves over her hands and checks a sterile package. A child sits on their father's lap, distracted by a colorful animal graphic. A band-aid is within reach on the tray. This moment reflects care, safety, and attention.
In a vaccination room, a medical assistant rolls fresh gloves over her hands and checks a sterile package. A child sits on their father's lap, distracted by a colorful animal graphic. A band-aid is within reach on the tray. This moment reflects care, safety, and attention.
In a vaccination room, a medical assistant rolls fresh gloves over her hands and checks a sterile package. A child sits on their father's lap, distracted by a colorful animal graphic. A band-aid is within reach on the tray. This moment reflects care, safety, and attention.
In a vaccination room, a medical assistant rolls fresh gloves over her hands and checks a sterile package. A child sits on their father's lap, distracted by a colorful animal graphic. A band-aid is within reach on the tray. This moment reflects care, safety, and attention.
A quiet waiting area with bright chairs and plants. An elderly woman flips through a brochure, while a young man looks toward the open treatment room where a door gently swings. Children's drawings adorn the wall. It feels organized, friendly, and clearly structured.

Less ringing, more schedulable treatment time

Without digital scheduling, your team spends valuable time on the phone, free slots remain unused, and the flow in the waiting area stalls.

Phone peaks engage the reception

Request backlog obstructs consulting and onboarding. Self-bookings are missing, appropriate slot lengths are not met, and idle time occurs.

No-shows and unoccupied slots

Missing reminders and waitlists cause appointments to be missed. Last-minute cancellations remain unfilled, affecting capacity and revenue fluctuations.

Features that streamline your practice operations

Create a seamless patient journey from booking to appointment. GDPR-compliant, scalable, and easily integrable into your existing setup.

Online Appointment Scheduling with Triage and Slot Logic

Patients independently book suitable appointments by type, duration, and practitioner. Custom fields capture symptoms or vaccination status, reducing booking errors.

  • New patient vs. Existing patient

  • Filter by doctor, location, service

  • Automatic buffers and lead times

On a desk in the consultation room lies a neatly labeled weekly planner next to a pen and appointment pad. An assistant points to a highlighted time slot while the doctor nods in agreement. It appears organized and calm, ready for a scheduled daily routine.
On a desk in the consultation room lies a neatly labeled weekly planner next to a pen and appointment pad. An assistant points to a highlighted time slot while the doctor nods in agreement. It appears organized and calm, ready for a scheduled daily routine.
In the waiting area, a medical assistant opens a door and cheerfully calls in the next patient. A couple stands up, drapes their jackets over their arms, and follows. The room is bright, with plants and clear signage. The process appears organized and transparent.
In the waiting area, a medical assistant opens a door and cheerfully calls in the next patient. A couple stands up, drapes their jackets over their arms, and follows. The room is bright, with plants and clear signage. The process appears organized and transparent.

Self-service check-in and call in the waiting area

Incoming patients check in quickly, and the status updates automatically. Live calls create transparency, and the team keeps track.

  • QR or terminal check-in

  • Waiting display with room assignment

  • Broadcast messages in case of delays

Resource and room planning across locations

Orchestrate doctors, rooms, equipment, and assistance without double bookings. Calendar sync ensures real-time transparency.

  • Dependencies per appointment type

  • Parallel slots per resource

  • 3D room overview for treatment rooms

A treatment corridor with clearly labeled doors for Sono and ECG. An assistant pushes a cart with accessories to the correct room, while the doctor briefly checks the plan on the clipboard. Everything seems synchronized, paths are short, resources are ready.
A treatment corridor with clearly labeled doors for Sono and ECG. An assistant pushes a cart with accessories to the correct room, while the doctor briefly checks the plan on the clipboard. Everything seems synchronized, paths are short, resources are ready.
A patient places a signed consent form into a folder and puts her card back into her wallet. A receipt lies next to a pen on the counter. The scene conveys commitment, organization, and trust.
A patient places a signed consent form into a folder and puts her card back into her wallet. A receipt lies next to a pen on the counter. The scene conveys commitment, organization, and trust.
A patient places a signed consent form into a folder and puts her card back into her wallet. A receipt lies next to a pen on the counter. The scene conveys commitment, organization, and trust.

Upfront Payment for IGeL, Cancellations, and Compliance

Paid IGeL appointments are more binding, cancellation rules are clear. Digital consents and deletion periods support data protection.

  • Online payment at booking

  • Automatic invoices

  • Individual cancellation policies

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Zoom integration in anny: Automatic meeting creation when booked by customers.
MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.
Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Zoom integration in anny: Automatic meeting creation when booked by customers.
MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.

Use Cases: Online Appointment Scheduling and Practice Workflow

Industry Insights

Why Digital Appointment Scheduling is Transforming Medical Practices

Today, patients expect simplicity and reliability. Booking online 24/7, viewing transparent availability, and rescheduling or canceling appointments as needed—this is second nature for many. Younger audiences avoid phone calls, prefer booking on mobile devices, and expect clear confirmations. For practices, this means predictable occupancy, fewer interruptions at the reception, and better management of peak times. Automated reminders reduce no-shows, and waitlists allocate available slots fairly. At the same time, resource utilization becomes more visible, such as with rooms and equipment across multiple locations. In times of scarce skilled professionals, digital appointment scheduling directly boosts efficiency, patient experience, and team satisfaction. Meeting these expectations increases reach and loyalty—and provides a clear advantage in local competition.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist offizieller Gewinner des German Customer Awards 2025
Anny ist offizieller Gewinner des German Customer Awards 2025

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist offizieller Gewinner des German Customer Awards 2025
Anny ist offizieller Gewinner des German Customer Awards 2025

FAQ's

Everything you need to know

If you have any further questions, contact us.

When does it make sense for medical practices to use a scheduling system?

When phone peaks occur regularly, multiple providers need scheduling, or schedulable services like check-ups, vaccinations, and individual healthcare services are offered. With as few as a dozen appointments per week, online booking boosts utilization, reduces inquiries, and creates more reliable processes.

When does it make sense for medical practices to use a scheduling system?

When phone peaks occur regularly, multiple providers need scheduling, or schedulable services like check-ups, vaccinations, and individual healthcare services are offered. With as few as a dozen appointments per week, online booking boosts utilization, reduces inquiries, and creates more reliable processes.

How does anny reduce no-shows in my practice?

With multi-level reminders via email or SMS, confirmation links, and an intelligent waitlist that automatically fills available slots. Clear cancellation policies and optional prepayment for IGeL further enhance commitment.

How does anny reduce no-shows in my practice?

With multi-level reminders via email or SMS, confirmation links, and an intelligent waitlist that automatically fills available slots. Clear cancellation policies and optional prepayment for IGeL further enhance commitment.

Can I represent complex appointment types and resources?

Yes. Different durations, lead times, and buffers per appointment type are possible. Dependencies such as doctor, room, and equipment are automatically reserved, and multiple locations and provider schedules are centrally managed. Triage fields ensure that the right service reaches the appropriate team.

Can I represent complex appointment types and resources?

Yes. Different durations, lead times, and buffers per appointment type are possible. Dependencies such as doctor, room, and equipment are automatically reserved, and multiple locations and provider schedules are centrally managed. Triage fields ensure that the right service reaches the appropriate team.

How does GDPR compliance and integration with PVS or calendars stand?

anny offers role-based permissions, consents, documentation, and custom deletion periods. Calendars can be synchronized in real-time with Outlook or Google. For practice management software, we collaboratively explore options via interfaces or data exchange to ensure the workflow suits your setup.

How does GDPR compliance and integration with PVS or calendars stand?

anny offers role-based permissions, consents, documentation, and custom deletion periods. Calendars can be synchronized in real-time with Outlook or Google. For practice management software, we collaboratively explore options via interfaces or data exchange to ensure the workflow suits your setup.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management