The booking system for public health offices

Reduce calls, manage complex services with prerequisites, and meet data protection requirements. From IfSG instruction to anonymous consultation: Scheduling, resources, and communication all in one system.

Get started for free. No credit card required!

Get started for free. No credit card required!

A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.
A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.

AI-generated

A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.
A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.

AI-generated

An inspector in plain work attire stands in a restaurant kitchen examining a neatly labeled cooler. An employee points to a checklist on the wall. Steam quietly rises from a pot, and stainless steel surfaces gleam. The scene exudes professionalism, structure, and a focus on on-site hygiene procedures.

The challenge

The challenge

From Phone Overload to Preparedness Power: Health Department Appointments, Resources, and Data Protection Smoothly Integrated

From Phone Overload to Preparedness Power: Health Department Appointments, Resources, and Data Protection Smoothly Integrated

Without digital appointment scheduling, callbacks, manual handoffs, and uncertainties in capacity planning arise. Citizens seek clear information and reliable appointments.

Without digital appointment scheduling, callbacks, manual handoffs, and uncertainties in capacity planning arise. Citizens seek clear information and reliable appointments.

Reduce high phone demand and manual handoffs

Manual scheduling leads to callbacks, duplicate entries, and long waiting times. Important information is missing or ends up in email inboxes. This wastes valuable time and makes fair slot allocation difficult.

Organize privacy and responsibilities clearly

Sensitive data, anonymity requirements, and archiving obligations demand clear rules. Without controlled access and defined deletion deadlines, the risk of errors and unclear responsibilities increases.

Features

Features for Public Health Services

Coordinate appointments, resources and on-site processes together: from online booking to booking reports.

Digital appointment scheduling for all services

Central booking page with categories, filters, and mobile access. Automated confirmations and reminders increase commitment, anonymous slots allow for sensitive consultations.

  • Less phone time and no-shows

  • Option to pay fees online

  • Widget embedding on your website

A calm waiting area with numbered chairs and clear signage. An employee is engaging in a friendly conversation with someone at the reception desk, while in the background, a door opens to the treatment room. The scene feels orderly and serene, as if appointments are scheduled gracefully one after the other.

AI-generated

A meeting room with an open briefcase containing structured forms and colorful tab dividers. One person points to a highlighted section, while another nods in agreement. Soft light streams through the window, creating a focused and professional atmosphere.

AI-generated

Coordinate appointment types and resources

Forms with prerequisites, document uploads, and consents ensure that requirements are met before the appointment. Advanced booking rules, buffer times, and communities prevent booking errors and ensure quality.

Smartly plan resources and capacities

Shift planner, contingents, and Smart Availability ensure a fair utilization of rooms, personnel, and materials. Check-in via QR code speeds up arrivals, and waitlists automatically fill gaps.

  • Clean separation of multiple locations

  • Synchronize with Outlook and Google Calendar

A team sets up several consultation rooms before opening. Someone prepares fresh cover sheets, and a colleague posts a daily overview on a whiteboard. The hallway is quiet, doors are half-open. Everything seems prepared, structured, and geared towards punctual appointments.

AI-generated

A lockable cabinet with a keychain sits next to name badges on a table. Clear, printed diagrams are pinned to a bulletin board. The lighting is cool and crisp, conveying a sense of organization, responsibility, and controlled access to information.

AI-generated

Privacy, Roles, and Reporting integrated

Fine-grained access rights, configurable deletion deadlines, and SSO support GDPR and audit requirements. Dashboards and exports provide reliable metrics on utilization, no-shows, and services without additional data collection effort.

Use cases

Use Cases: Digital Appointment Scheduling at the Health Department

A seminar room with individual chairs spaced appropriately. On a front table lie informational sheets and an ink pad, alongside a glass of water. Someone is intently browsing through a printed manual and signs it. Sunny daylight streams through tall windows, creating a calm and orderly atmosphere.

AI-generated

A seminar room with individual chairs spaced appropriately. On a front table lie informational sheets and an ink pad, alongside a glass of water. Someone is intently browsing through a printed manual and signs it. Sunny daylight streams through tall windows, creating a calm and orderly atmosphere.

Schedule IfSG instructions online

With a pre-configured questionnaire, document upload, and optional online payment. Quotas per weekday, automatic confirmations, and reminders. Fewer follow-up questions, more planning capability.

A small treatment area with a privacy screen. On a silver tray are prepared syringes, sterile swabs, and bandages. A doctor speaks in a calm tone with a person who has taken off their jacket. The lighting is warm, creating a professional and trustworthy atmosphere.

AI-generated

A small treatment area with a privacy screen. On a silver tray are prepared syringes, sterile swabs, and bandages. A doctor speaks in a calm tone with a person who has taken off their jacket. The lighting is warm, creating a professional and trustworthy atmosphere.

Vaccination appointments with contingents and series

Book by vaccine type with vaccine contingents, automatic assignment of doctor, cabin, and material. Series vaccinations can be planned, no-shows decrease thanks to reminders.

A subtle hallway with a simple sign reading Consultation next to a closed door. A chair rests against the wall, accompanied by a small plant. Soft lighting creates a welcoming atmosphere. The scene conveys calm, consideration, and confidentiality without personal details.

AI-generated

A subtle hallway with a simple sign reading Consultation next to a closed door. A chair rests against the wall, accompanied by a small plant. Soft lighting creates a welcoming atmosphere. The scene conveys calm, consideration, and confidentiality without personal details.

Book anonymous HIV and STI consultations discreetly

Pseudonymized slots without real names, separate calendars, and restricted viewing rights. Discreet communication and clear preparation instructions.

Integrations

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Calendar integration with anny: sync appointments in both directions.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.

Industry Insights

How Digital Appointment Scheduling is Transforming Public Health Services

Citizens expect clear availability, reliable time slots and preparation instructions. Digital appointment booking makes services easier to find and reduces questions. Structured appointment types help people select the right service. Booking data supports staff and resource planning across locations, making access easier and office processes more predictable.

Get started

Make your workday easier, starting today

Start free on the Starter plan, or see anny in a personal demo.

Free. No credit card required.

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
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G2 badge: Users Love Us
anny won the German Customer Awards 2025
ISO 27001 certificate from British Assessment Bureau (UKAS)
OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

Rated 4.5 out of 5 on G2

Pricing

Fair for every size.

You pay per resource

(e.g. counters, caseworkers, or doctors)

– not per user.

Starter

$0

$0

free forever

Up to 5 resources

(e.g. counters, caseworkers, or doctors)

Up to 100 bookings a month

2 services

No credit card required

Essential

$5

$5

per resource

(e.g. counters, caseworkers, or doctors)

per month

Subscriptions and memberships

Communities

Calendar sync

Custom emails and reminders

Professional

$10

$10

per resource

(e.g. counters, caseworkers, or doctors)

per month

3D map

Waitlist

Booking rules and quotas

Smart locks

Unlimited users and admins on every paid plan · Plus applicable taxes · 20% less when paid yearly

FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the right booking system for my health department?

If you want to reduce phone traffic, effectively manage services with prerequisites, and coordinate multiple locations or types of consultations, anny supports IfSG briefings, vaccination consultations, anonymous counseling, field appointments, and provides metrics for reports.

When is anny the right booking system for my health department?

If you want to reduce phone traffic, effectively manage services with prerequisites, and coordinate multiple locations or types of consultations, anny supports IfSG briefings, vaccination consultations, anonymous counseling, field appointments, and provides metrics for reports.

How does anny manage IfSG briefings, vaccination consultations, and payments?

With forms for indication and consent, document upload, booking rules, and buffer times. Vaccine contingents, serial vaccinations, and resources are automatically allocated. Fees, such as for briefings, can optionally be paid directly online, with confirmations and reminders occurring automatically.

How does anny manage IfSG briefings, vaccination consultations, and payments?

With forms for indication and consent, document upload, booking rules, and buffer times. Vaccine contingents, serial vaccinations, and resources are automatically allocated. Fees, such as for briefings, can optionally be paid directly online, with confirmations and reminders occurring automatically.

How does anny ensure anonymity and GDPR compliance in sensitive consultations?

Anonymous slots without real names, separate calendars, and roles ensure need-to-know access. Deletion deadlines, logging, and SSO support data protection and compliance. Communication is discreet and includes only the necessary information, archivable according to your specifications.

How does anny ensure anonymity and GDPR compliance in sensitive consultations?

Anonymous slots without real names, separate calendars, and roles ensure need-to-know access. Deletion deadlines, logging, and SSO support data protection and compliance. Communication is discreet and includes only the necessary information, archivable according to your specifications.

Does anny support multi-location management, resource planning, Outlook, and reporting?

Yes. You can schedule locations, rooms, personnel, and materials separately, synchronize with Outlook and Google Calendar, and evaluate utilization, no-shows, and performance statistics in the dashboard. Exports and webhooks enable secure handovers to third-party systems and archives.

Does anny support multi-location management, resource planning, Outlook, and reporting?

Yes. You can schedule locations, rooms, personnel, and materials separately, synchronize with Outlook and Google Calendar, and evaluate utilization, no-shows, and performance statistics in the dashboard. Exports and webhooks enable secure handovers to third-party systems and archives.

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G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management

We help the world share resources

G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management

We help the world share resources

G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management