Use Cases

Product

The booking system for health departments with legal compliance

Reduce calls, manage complex services with prerequisites, and meet data protection requirements. From IfSG instruction to anonymous consultation: Scheduling, resources, and communication all in one system.

Try 14 days for free. No credit card required.

Try 14 days for free. No credit card required.

A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.
A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.
A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.
A bright treatment room in the morning. A healthcare professional is carefully drawing a vaccine from a vial, while a person calmly rolls up their sleeve. On the table, there are sterile band-aids, swabs, and a small tray for ampoules. Subtle posters about travel vaccinations hang on the wall, creating a professional and welcoming atmosphere.
A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.
A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.
A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.
A discreetly arranged consultation room with soft lighting. Two chairs face each other, separated by a small table with a glass of water and tissues. The slightly closed door conveys confidentiality. Neutral colors and clean lines create a respectful, calm atmosphere free from visible distractions.
An inspector in plain work attire stands in a restaurant kitchen examining a neatly labeled cooler. An employee points to a checklist on the wall. Steam quietly rises from a pot, and stainless steel surfaces gleam. The scene exudes professionalism, structure, and a focus on on-site hygiene procedures.

From Phone Overload to Preparedness Power: Health Department Appointments, Resources, and Data Protection Seamlessly Integrated

Without digital appointment scheduling, callbacks, media disruptions, and uncertainties in capacity planning arise. Citizens seek clear information and reliable appointments.

Reduce high phone demand and media disruptions

Manual scheduling leads to callbacks, duplicate entries, and long waiting times. Important information is missing or ends up in email inboxes. This wastes valuable time and makes fair slot allocation difficult.

Reliable depiction of legal compliance and data privacy

Sensitive data, anonymity requirements, and archiving obligations demand clear rules. Without controlled access and defined deletion deadlines, the risk of errors and unclear responsibilities increases.

Features for Public Health Services

Consistently manage consultations, resources, and on-site operations. From online scheduling and triage to reporting, all components can be seamlessly integrated.

Digital appointment scheduling for all services

Central booking page with categories, filters, and mobile access. Automated confirmations and reminders increase commitment, anonymous slots allow for sensitive consultations.

  • Less phone time and no-shows

  • Option to pay fees online

  • Widget embedding on your website

A calm waiting area with numbered chairs and clear signage. An employee is engaging in a friendly conversation with someone at the reception desk, while in the background, a door opens to the treatment room. The scene feels orderly and serene, as if appointments are scheduled gracefully one after the other.
A calm waiting area with numbered chairs and clear signage. An employee is engaging in a friendly conversation with someone at the reception desk, while in the background, a door opens to the treatment room. The scene feels orderly and serene, as if appointments are scheduled gracefully one after the other.
A meeting room with an open briefcase containing structured forms and colorful tab dividers. One person points to a highlighted section, while another nods in agreement. Soft light streams through the window, creating a focused and professional atmosphere.
A meeting room with an open briefcase containing structured forms and colorful tab dividers. One person points to a highlighted section, while another nods in agreement. Soft light streams through the window, creating a focused and professional atmosphere.

Confidently manage complex workflows and triage

Forms with prerequisites, document uploads, and consents ensure that requirements are met before the appointment. Advanced booking rules, buffer times, and communities prevent booking errors and ensure quality.

Smartly plan resources and capacities

Shift planner, contingents, and Smart Availability ensure a fair utilization of rooms, personnel, and materials. Check-in via QR code speeds up arrivals, and waitlists automatically fill gaps.

  • Clean separation of multiple locations

  • Synchronize with Outlook and Google Calendar

A team sets up several consultation rooms before opening. Someone prepares fresh cover sheets, and a colleague posts a daily overview on a whiteboard. The hallway is quiet, doors are half-open. Everything seems prepared, structured, and geared towards punctual appointments.
A team sets up several consultation rooms before opening. Someone prepares fresh cover sheets, and a colleague posts a daily overview on a whiteboard. The hallway is quiet, doors are half-open. Everything seems prepared, structured, and geared towards punctual appointments.
A lockable cabinet with a keychain sits next to name badges on a table. Clear, printed diagrams are pinned to a bulletin board. The lighting is cool and crisp, conveying a sense of organization, responsibility, and controlled access to information.
A lockable cabinet with a keychain sits next to name badges on a table. Clear, printed diagrams are pinned to a bulletin board. The lighting is cool and crisp, conveying a sense of organization, responsibility, and controlled access to information.

Privacy, Roles, and Reporting integrated

Fine-grained access rights, configurable deletion deadlines, and SSO support GDPR and audit requirements. Dashboards and exports provide reliable metrics on utilization, no-shows, and services without additional data collection effort.

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.

Use Cases: Digital Appointment Scheduling at the Health Department

Industry Insights

How Digital Appointment Scheduling is Transforming Public Health Services

Today, citizens expect transparent availability, reliable time slots, and clear preparation guidance. Digital appointment scheduling achieves exactly that: It makes services more visible, reduces phone calls, and prevents misunderstandings. For sensitive consultations, discretion is key, which is why anonymous or pseudonymized bookings strengthen trust. At the same time, structured appointment types and triage allow for providing the right service at the right time and avoiding unnecessary trips. Data is crucial for management: Utilization rates, no-show quotas, and service volumes provide a solid basis for budgeting and personnel planning. Last but not least, digital planning supports multi-location operations, mobile deployments, and peak time management. Result: hassle-free access for the public, improved planning at the office, and measurable quality in processes.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the right booking system for my health department?

If you want to reduce phone traffic, efficiently manage services with prerequisites, and coordinate multiple locations or types of consultations. anny supports IfSG instructions, vaccination consultations, anonymous counseling, field service appointments, and provides key metrics for reports.

When is anny the right booking system for my health department?

If you want to reduce phone traffic, efficiently manage services with prerequisites, and coordinate multiple locations or types of consultations. anny supports IfSG instructions, vaccination consultations, anonymous counseling, field service appointments, and provides key metrics for reports.

How does anny manage IfSG briefings, vaccination consultations, and payments?

With forms for indication and consent, document upload, booking rules, and buffer times. Vaccine quotas, series vaccinations, and resources are automatically allocated. Fees, such as for consultations, can optionally be paid directly online, and confirmations and reminders are sent automatically.

How does anny manage IfSG briefings, vaccination consultations, and payments?

With forms for indication and consent, document upload, booking rules, and buffer times. Vaccine quotas, series vaccinations, and resources are automatically allocated. Fees, such as for consultations, can optionally be paid directly online, and confirmations and reminders are sent automatically.

How does anny ensure anonymity and GDPR compliance in sensitive consultations?

Anonymous slots without real names, separate calendars, and roles ensure need-to-know access. Deletion periods, logging, and SSO support data protection and compliance. Communication occurs discreetly and only with the necessary information, archivable according to your specifications.

How does anny ensure anonymity and GDPR compliance in sensitive consultations?

Anonymous slots without real names, separate calendars, and roles ensure need-to-know access. Deletion periods, logging, and SSO support data protection and compliance. Communication occurs discreetly and only with the necessary information, archivable according to your specifications.

Does anny support multi-location management, resource planning, Outlook, and reporting?

Yes. You can schedule locations, rooms, staff, and materials separately, synchronize with Outlook and Google Calendar, and analyze utilization, no-shows, and performance statistics in the dashboard. Exports and webhooks enable secure transfers to third-party systems and archives.

Does anny support multi-location management, resource planning, Outlook, and reporting?

Yes. You can schedule locations, rooms, staff, and materials separately, synchronize with Outlook and Google Calendar, and analyze utilization, no-shows, and performance statistics in the dashboard. Exports and webhooks enable secure transfers to third-party systems and archives.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management