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Digitalize citizen services: online appointments & smart call system

Simplify online appointment scheduling for citizen consultations with modern queue management including the possibility of video consultations. Digitization for authorities and municipalities in experienced hands - 100% GDPD compliant.
Try for free. No credit card required.
Citizen Service
5,000+ companies trust in anny
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Logo of the Technical University of Munich

May we introduce: Your comprehensive solution

Online appointment scheduling

Whether it's a consultation, a service or healthcare - the online allocation of appointments takes place digitally and entirely according to the previously configured booking rules.

Manage waiting areas

Coordinate queues and connect kiosk systems. Organize appointments and walk-ins with a modern call system.

Video consultations

For family counseling without the stress - Connect MS Teams or Zoom with anny and offer appointments via video. Appointments can be made from the comfort of your own home.

Anonymous bookings

For sensitive consultations such as STD consultations, anonymous online booking is possible. A pseudo-email address allows booking without disclosing personal data.

Manage public buildings

Manage office buildings and make function rooms bookable for citizens. Manage the utilization and occupancy of counters. All in one system.
Ready to digitalize your booking processes?

Features that are the key to a great workflow

Booking page

The citizen service 2.0

Create an accessible and user-friendly booking page where all public services are listed. Availabilities are indicated transparently.

Mobile optimized booking page for the citizens
Memories

Digital appointment confirmation

Citizens receive appointment confirmations and reminders by e-mail, SMS or Whatsapp. Cancellations can be made independently.

Call system registration office: reminder to smartphone
Call system registration office: reminder to smartphone
Manage queues

Visitor management with digital call system

A modern call system organizes queues and ticket allocation across generations with self-service solution. Connect the booking system from anny with modern kiosk systems incl. touch screen display, receipt printing and QR code scanner.

Permissions

Assign rights and roles for agents

Employees receive administrative access with individual rights. Authentication is possible via single sign-on.

Resource management tool with rights assignment
Booking calendar

Planning occupancies has never been so easy

Overview of all upcoming bookings in the calendar. Thanks to drag & drop you can easily change them or create new ones.

Online booking calendar from anny
Dashboard

Overview capacities

The dashboard gives you insight into live workloads. Plan and make data-driven decisions.

Secure data collection and dashboard overview

Cloud or on-premises: anny offers the highest level of data protection

We make sure you meet your policies and provide citizens with the best booking experience.

For the highest requirements, anny EU+ guarantees hosting in Germany via entirely German providers and European third-party providers with no parent company outside the EU.

Cloud or on-premises: anny offers the highest level of data protection

Satisfied and successful customers trust in anny

StädteRegionAachen is a customer of anny
"The team at anny quickly convinced us of the high technical performance and flexibility of their tool and were able to provide us with exactly what we were looking for."

Andreas Schaffrath

Digitalization and IT, StädteRegion Aachen

>0 M
Bookings
>0.000
Business accounts
>0 K
Registered users
Hosted and Made in Germany

What's next?

01

Register

Sign up for free and create your own anny account. This way you can check out out all the features hands-on.

03

Become a Pro

You're looking for simple appointment scheduling? You want premium features? Choose the plan that suits you. We scale with you and your business.

02
Become a Pro

You want a simple appointment scheduling? You want premium features for your organization? Choose the right subscription model ...

03
Register

Register for free and create your own anny account. This way you can easily get started and try out all the features yourself.

02

Request a Demo

In a personal meeting, we will guide you through the management area of the platform and address your individual requirements.

04

Go Live!

Everything set up? Then it's time to go live and share your booking page with your customers or your community.

Create a free account today &‍ 
start your new booking workflow

Digitize your resource management
Automate operational effort
More satisfaction with customers and in the team
Daily view of the calendar in the admin area of the anny booking system incl. all bookings