Use Cases

Product

The booking system for automotive services that eases the workload for workshops

Offer online appointments for inspections, HU/AU, and tire services. Automatically schedule lifts, skills, and replacement vehicles with buffer times and optional deposits. Confirmations, payments, and reminders operate in the background, allowing you to focus on working on the vehicle.

Try 14 days for free. No credit card required.

Try 14 days for free. No credit card required.

A bright workshop hall in the morning: A mechanic slowly lowers a lift, the car is still hovering a few inches above the ground. Next to the vehicle is a cart with tools, cloths, and a torque wrench. In the background, a service advisor is speaking with a customer at the counter, nodding affirmatively. Sunlight streams through high windows onto the concrete floor.
A bright workshop hall in the morning: A mechanic slowly lowers a lift, the car is still hovering a few inches above the ground. Next to the vehicle is a cart with tools, cloths, and a torque wrench. In the background, a service advisor is speaking with a customer at the counter, nodding affirmatively. Sunlight streams through high windows onto the concrete floor.
A bright workshop hall in the morning: A mechanic slowly lowers a lift, the car is still hovering a few inches above the ground. Next to the vehicle is a cart with tools, cloths, and a torque wrench. In the background, a service advisor is speaking with a customer at the counter, nodding affirmatively. Sunlight streams through high windows onto the concrete floor.
A bright workshop hall in the morning: A mechanic slowly lowers a lift, the car is still hovering a few inches above the ground. Next to the vehicle is a cart with tools, cloths, and a torque wrench. In the background, a service advisor is speaking with a customer at the counter, nodding affirmatively. Sunlight streams through high windows onto the concrete floor.
A stack of freshly marked tires is neatly placed next to a lift, with chalk marks glinting on the sides. A mechanic reaches for the torque wrench as the wheel bolts are ready. Cars drive by outside. A yellow safety vest hangs on a hook. The scene appears focused and calm, just before the actual changeover.
A stack of freshly marked tires is neatly placed next to a lift, with chalk marks glinting on the sides. A mechanic reaches for the torque wrench as the wheel bolts are ready. Cars drive by outside. A yellow safety vest hangs on a hook. The scene appears focused and calm, just before the actual changeover.
A stack of freshly marked tires is neatly placed next to a lift, with chalk marks glinting on the sides. A mechanic reaches for the torque wrench as the wheel bolts are ready. Cars drive by outside. A yellow safety vest hangs on a hook. The scene appears focused and calm, just before the actual changeover.
A stack of freshly marked tires is neatly placed next to a lift, with chalk marks glinting on the sides. A mechanic reaches for the torque wrench as the wheel bolts are ready. Cars drive by outside. A yellow safety vest hangs on a hook. The scene appears focused and calm, just before the actual changeover.
On the test track, a silver station wagon stands with its hood open, and an exhaust hose is connected to the pipe. The test engineer is wearing gloves and jotting down values on a clipboard. An orange warning triangle box is on the passenger seat. The air shimmers slightly as clouds pass by outside.

Bring order to appointments, resources, and communication

Without clear scheduling logic and automation, workshops quickly reach their limits, especially during peak seasons.

Call Load and Ambiguous Timing Logic

Calls are piling up, package durations vary, and buffers are missing. The result: double bookings, idle time, and unnecessary follow-up questions. This costs time, nerves, and revenue.

Resources not capacity-driven

Lifts, mechanic skills, diagnostic devices, and replacement vehicles are not automatically assigned. This complicates planning, extends waiting times, and makes it difficult to schedule follow-up appointments.

Features that streamline and accelerate workshop processes

From online appointment scheduling to capacity-driven planning: anny brings structure to your service operations without complicating your daily routine.

Booking page with service packages and options

Define services with duration, price, and optional extras. Customers choose for themselves, you receive complete information and fewer inquiries.

  • Variable package durations and buffers

  • Custom fields for vehicle data

  • Appointment reminders via SMS, WhatsApp, and email

In the waiting area of a workshop, a customer browses through a folder of service packages, with a keychain featuring numbered tags lying beside. An employee enters the room with a smile. On a side table, brochures and a small model car are displayed. The scene feels inviting and well-organized.
In the waiting area of a workshop, a customer browses through a folder of service packages, with a keychain featuring numbered tags lying beside. An employee enters the room with a smile. On a side table, brochures and a small model car are displayed. The scene feels inviting and well-organized.
Bird's-eye view of the workshop: Marked spots, two vehicles lifted, another car waiting in the preparation area. A mechanic retrieves a jack, while a colleague drives a replacement car across the yard. Clear floor markings delineate different areas. The coordination seems harmonious and rhythmic.
Bird's-eye view of the workshop: Marked spots, two vehicles lifted, another car waiting in the preparation area. A mechanic retrieves a jack, while a colleague drives a replacement car across the yard. Clear floor markings delineate different areas. The coordination seems harmonious and rhythmic.

Automatic allocation of lifts, skills, and replacement vehicles

Availability depends on resources and qualifications, including multiple availabilities for peak times. Shift planners and buffers prevent overbooking, and the 3D map makes occupancy transparent.

  • Smart Availability

  • Multiple bookings per spot

  • 3D overview of hall and parking areas

Deposit, cancellation policies, and legally compliant processes

Boost commitment with deposits and clear rules. Invoices, confirmations, and proof are processed automatically with your own branding.

  • Automatic refunds according to terms

  • GDPR-compliant communication

  • Digital consents, checklists, and photo documentation

A client signs a service agreement on a clipboard, with a receipt nearby. An employee files photos of the vehicle's condition into a folder. In the background, a thermal printer hums, and a small sign with return time information stands on the counter. Everything appears organized.
A client signs a service agreement on a clipboard, with a receipt nearby. An employee files photos of the vehicle's condition into a folder. In the background, a thermal printer hums, and a small sign with return time information stands on the counter. Everything appears organized.
In a courtyard, a small fleet with numbered stickers on the windshields is parked. A service coordinator organizes keys by labels and makes calls using a headset. An available spot awaits in the hall. Next to the door, a plan with colored magnets is displayed. Teamwork and routine are evident.
In a courtyard, a small fleet with numbered stickers on the windshields is parked. A service coordinator organizes keys by labels and makes calls using a headset. An available spot awaits in the hall. Next to the door, a plan with colored magnets is displayed. Teamwork and routine are evident.

Fleets, Communities, and DMS/CRM Integrations

Create portals for core and fleet customers with prioritized quotas and SLAs. Sync appointments with Outlook/Teams and connect DMS/CRM via API and Webhooks.

  • Communities, subscriptions, and quotas

  • Calendar sync through Microsoft

  • Real-time events for internal systems

Real-World Use Cases: Smartly Manage Workshop Appointments

Industry Insights

How digital appointment scheduling is transforming the automotive industry

Customers today expect transparent availability, clear service packages, and booking without being put on hold. Especially during seasonal peaks like tire changes, quick and reliable planning determines capacity utilization and satisfaction. Digital appointment scheduling ensures commitment through clear time slots, buffers, and optional deposits. At the same time, the B2B share is growing: fleets, leasing companies, and mobility services need bulk bookings, fixed SLAs, and efficient tracking. Communication is also shifting: reminders via SMS or WhatsApp are desired and perceived as a service. Those who meet these expectations reduce no-shows, save phone time, and increase workshop capacity. In short, digital appointment logic becomes the standard that combines efficiency, customer experience, and planning reliability.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the best booking system for my auto repair shop?

If you want to offer online appointments for inspection, HU/AU, and tire service, need to manage resources such as lifts, skills, and replacement vehicles based on capacity, and wish to reduce no-shows, even during peak seasons, across multiple locations or with fleet customers, anny showcases its strengths.

When is anny the best booking system for my auto repair shop?

If you want to offer online appointments for inspection, HU/AU, and tire service, need to manage resources such as lifts, skills, and replacement vehicles based on capacity, and wish to reduce no-shows, even during peak seasons, across multiple locations or with fleet customers, anny showcases its strengths.

When does a booking system become worthwhile for automotive businesses?

When phone and paper are no longer enough: from around 20+ appointments per day, seasonal peaks for tire changes, multiple stages/teams, or when you need deposits, reminders, and clear cancellation policies. The effect: less downtime, better capacity utilization, fewer inquiries.

When does a booking system become worthwhile for automotive businesses?

When phone and paper are no longer enough: from around 20+ appointments per day, seasonal peaks for tire changes, multiple stages/teams, or when you need deposits, reminders, and clear cancellation policies. The effect: less downtime, better capacity utilization, fewer inquiries.

How does anny represent lifts, mechanic skills, and equipment?

Resources are recorded and automatically assigned appropriately. You define skills, buffer times, shifts, and multiple availabilities. anny also considers replacement vehicles and special devices such as AU/diagnostics – creating only bookable, realistic slots.

How does anny represent lifts, mechanic skills, and equipment?

Resources are recorded and automatically assigned appropriately. You define skills, buffer times, shifts, and multiple availabilities. anny also considers replacement vehicles and special devices such as AU/diagnostics – creating only bookable, realistic slots.

How do deposit, cancellation, and no-show rules work with anny?

You set rules per service: deadlines, fees, no-show policy. Payments are handled through integrated providers, including automatic refunds based on your terms. Reminders via SMS, WhatsApp, and email enhance commitment and reduce no-shows.

How do deposit, cancellation, and no-show rules work with anny?

You set rules per service: deadlines, fees, no-show policy. Payments are handled through integrated providers, including automatic refunds based on your terms. Reminders via SMS, WhatsApp, and email enhance commitment and reduce no-shows.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2
anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management