The booking system for automotive services that eases the workload for workshops
Offer online appointments for inspections, HU/AU, and tire services. Automatically schedule lifts, skills, and replacement vehicles with buffer times and optional deposits. Confirmations, payments, and reminders operate in the background, allowing you to focus on working on the vehicle.

Bring order to appointments, resources, and communication
Without clear scheduling logic and automation, workshops quickly reach their limits, especially during peak seasons.
Call Load and Ambiguous Timing Logic
Calls are piling up, package durations vary, and buffers are missing. The result: double bookings, idle time, and unnecessary follow-up questions. This costs time, nerves, and revenue.
Resources not capacity-driven
Lifts, mechanic skills, diagnostic devices, and replacement vehicles are not automatically assigned. This complicates planning, extends waiting times, and makes it difficult to schedule follow-up appointments.
Features that streamline and accelerate workshop processes
From online appointment scheduling to capacity-driven planning: anny brings structure to your service operations without complicating your daily routine.
Booking page with service packages and options
Define services with duration, price, and optional extras. Customers choose for themselves, you receive complete information and fewer inquiries.
Variable package durations and buffers
Custom fields for vehicle data
Appointment reminders via SMS, WhatsApp, and email
Automatic allocation of lifts, skills, and replacement vehicles
Availability depends on resources and qualifications, including multiple availabilities for peak times. Shift planners and buffers prevent overbooking, and the 3D map makes occupancy transparent.
Smart Availability
Multiple bookings per spot
3D overview of hall and parking areas
Deposit, cancellation policies, and legally compliant processes
Boost commitment with deposits and clear rules. Invoices, confirmations, and proof are processed automatically with your own branding.
Automatic refunds according to terms
GDPR-compliant communication
Digital consents, checklists, and photo documentation
Fleets, Communities, and DMS/CRM Integrations
Create portals for core and fleet customers with prioritized quotas and SLAs. Sync appointments with Outlook/Teams and connect DMS/CRM via API and Webhooks.
Communities, subscriptions, and quotas
Calendar sync through Microsoft
Real-time events for internal systems
Real-World Use Cases: Smartly Manage Workshop Appointments
Industry Insights
How digital appointment scheduling is transforming the automotive industry
Customers today expect transparent availability, clear service packages, and booking without being put on hold. Especially during seasonal peaks like tire changes, quick and reliable planning determines capacity utilization and satisfaction. Digital appointment scheduling ensures commitment through clear time slots, buffers, and optional deposits. At the same time, the B2B share is growing: fleets, leasing companies, and mobility services need bulk bookings, fixed SLAs, and efficient tracking. Communication is also shifting: reminders via SMS or WhatsApp are desired and perceived as a service. Those who meet these expectations reduce no-shows, save phone time, and increase workshop capacity. In short, digital appointment logic becomes the standard that combines efficiency, customer experience, and planning reliability.
















