Use Cases

Product

Blog

Start for free

Contact

Select Language

Start for free

The booking system for automotive services that eases the workload for workshops

Offer online appointments for inspections, HU/AU, and tire services. Automatically schedule lifts, skills, and replacement vehicles with buffer times and optional deposits. Confirmations, payments, and reminders operate in the background, allowing you to focus on working on the vehicle.

Schedule a demo

Start for free

See all reviews

Try 14 days for free. No credit card required.

A bright workshop hall in the morning: A mechanic slowly lowers a lift, the car is still hovering a few inches above the ground. Next to the vehicle is a cart with tools, cloths, and a torque wrench. In the background, a service advisor is speaking with a customer at the counter, nodding affirmatively. Sunlight streams through high windows onto the concrete floor.

A stack of freshly marked tires is neatly placed next to a lift, with chalk marks glinting on the sides. A mechanic reaches for the torque wrench as the wheel bolts are ready. Cars drive by outside. A yellow safety vest hangs on a hook. The scene appears focused and calm, just before the actual changeover.

On the test track, a silver station wagon stands with its hood open, and an exhaust hose is connected to the pipe. The test engineer is wearing gloves and jotting down values on a clipboard. An orange warning triangle box is on the passenger seat. The air shimmers slightly as clouds pass by outside.

Bring order to appointments, resources, and communication

Without clear scheduling logic and automation, workshops quickly reach their limits, especially during peak seasons.

Call Load and Ambiguous Timing Logic

Calls are piling up, package durations vary, and buffers are missing. The result: double bookings, idle time, and unnecessary follow-up questions. This costs time, nerves, and revenue.

Resources not capacity-driven

Lifts, mechanic skills, diagnostic devices, and replacement vehicles are not automatically assigned. This complicates planning, extends waiting times, and makes it difficult to schedule follow-up appointments.

Features that streamline and accelerate workshop processes

From online appointment scheduling to capacity-driven planning: anny brings structure to your service operations without complicating your daily routine.

Booking page with service packages and options

Define services with duration, price, and optional extras. Customers choose for themselves, you receive complete information and fewer inquiries.

Variable package durations and buffers
Custom fields for vehicle data
Appointment reminders via SMS, WhatsApp, and email

Discover the Booking Page

In the waiting area of a workshop, a customer browses through a folder of service packages, with a keychain featuring numbered tags lying beside. An employee enters the room with a smile. On a side table, brochures and a small model car are displayed. The scene feels inviting and well-organized.

Bird's-eye view of the workshop: Marked spots, two vehicles lifted, another car waiting in the preparation area. A mechanic retrieves a jack, while a colleague drives a replacement car across the yard. Clear floor markings delineate different areas. The coordination seems harmonious and rhythmic.

Automatic allocation of lifts, skills, and replacement vehicles

Availability depends on resources and qualifications, including multiple availabilities for peak times. Shift planners and buffers prevent overbooking, and the 3D map makes occupancy transparent.

Smart Availability
Multiple bookings per spot
3D overview of hall and parking areas

Discover the 3D Map

Deposit, cancellation policies, and legally compliant processes

Boost commitment with deposits and clear rules. Invoices, confirmations, and proof are processed automatically with your own branding.

Automatic refunds according to terms
GDPR-compliant communication
Digital consents, checklists, and photo documentation

Automate payments

A client signs a service agreement on a clipboard, with a receipt nearby. An employee files photos of the vehicle's condition into a folder. In the background, a thermal printer hums, and a small sign with return time information stands on the counter. Everything appears organized.

In a courtyard, a small fleet with numbered stickers on the windshields is parked. A service coordinator organizes keys by labels and makes calls using a headset. An available spot awaits in the hall. Next to the door, a plan with colored magnets is displayed. Teamwork and routine are evident.

Fleets, Communities, and DMS/CRM Integrations

Create portals for core and fleet customers with prioritized quotas and SLAs. Sync appointments with Outlook/Teams and connect DMS/CRM via API and Webhooks.

Communities, subscriptions, and quotas
Calendar sync through Microsoft
Real-time events for internal systems

Discover Microsoft Integration

Real-World Use Cases: Smartly Manage Workshop Appointments

Online appointment booking for inspections, MOT/Service, and tire changes
Customers book service packages online with a duration depending on the vehicle. Optional choices: rental car, pick-up and delivery service, or storage. Optionally with a deposit for more secure appointments.
Resource-based scheduling of lifts, skills, and equipment
Availabilities include lift platforms, qualifications, diagnostic and AU devices, as well as replacement vehicles. Buffer times, parallel slots, and shifts automatically manage capacity and prevent overlaps.
B2B and fleet management portal with group bookings and SLAs
Fleet customers gain access to contingents and prioritized time slots. Group bookings, pick-up/drop-off service, framework contracts, and centralized invoicing significantly simplify the B2B day-to-day.

Online appointment booking for inspections, MOT/Service, and tire changes
Customers book service packages online with a duration depending on the vehicle. Optional choices: rental car, pick-up and delivery service, or storage. Optionally with a deposit for more secure appointments.
Resource-based scheduling of lifts, skills, and equipment
Availabilities include lift platforms, qualifications, diagnostic and AU devices, as well as replacement vehicles. Buffer times, parallel slots, and shifts automatically manage capacity and prevent overlaps.
B2B and fleet management portal with group bookings and SLAs
Fleet customers gain access to contingents and prioritized time slots. Group bookings, pick-up/drop-off service, framework contracts, and centralized invoicing significantly simplify the B2B day-to-day.

Online appointment booking for inspections, MOT/Service, and tire changes
Customers book service packages online with a duration depending on the vehicle. Optional choices: rental car, pick-up and delivery service, or storage. Optionally with a deposit for more secure appointments.
Resource-based scheduling of lifts, skills, and equipment
Availabilities include lift platforms, qualifications, diagnostic and AU devices, as well as replacement vehicles. Buffer times, parallel slots, and shifts automatically manage capacity and prevent overlaps.
B2B and fleet management portal with group bookings and SLAs
Fleet customers gain access to contingents and prioritized time slots. Group bookings, pick-up/drop-off service, framework contracts, and centralized invoicing significantly simplify the B2B day-to-day.

Industry Insights

How digital appointment scheduling is transforming the automotive industry

Customers today expect transparent availability, clear service packages, and booking without being put on hold. Especially during seasonal peaks like tire changes, quick and reliable planning determines capacity utilization and satisfaction. Digital appointment scheduling ensures commitment through clear time slots, buffers, and optional deposits. At the same time, the B2B share is growing: fleets, leasing companies, and mobility services need bulk bookings, fixed SLAs, and efficient tracking. Communication is also shifting: reminders via SMS or WhatsApp are desired and perceived as a service. Those who meet these expectations reduce no-shows, save phone time, and increase workshop capacity. In short, digital appointment logic becomes the standard that combines efficiency, customer experience, and planning reliability.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated

Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2

Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2

Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2

Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses

Anny ist offizieller Gewinner des German Customer Awards 2025

Start for free now

FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the best booking system for my auto repair shop?

If you want to offer online appointments for inspections, general check-ups, and tire services, need to plan resources like lifts, skills, and replacement vehicles based on capacity, and aim to reduce no-shows, you're in the right place. Even during peak seasons, across multiple locations, or for fleet customers, anny showcases its strengths.

When does a booking system become worthwhile for automotive businesses?

When phone calls and notes aren’t enough anymore: starting from around 20+ appointments per day, seasonal peaks for tire changes, multiple stages/teams, or when you need deposits, reminders, and clear cancellation policies. The effect: less downtime, better utilization, fewer inquiries.

How does anny represent lifts, mechanic skills, and equipment?

Resources are stored and automatically allocated appropriately. You define skills, buffer times, shifts, and multiple availabilities. anny also considers replacement vehicles and special equipment like AU/diagnostics, ensuring only bookable and realistic slots are generated.

How do deposit, cancellation, and no-show rules work with anny?

You set rules for each service: deadlines, fees, and no-show policy. Payments are processed through integrated providers, including automatic refunds based on your terms. Reminders via SMS, WhatsApp, and email enhance commitment and reduce no-shows.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.