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The booking system for embassies & consulates

Manage visa appointments, waiting areas, and counter dispositions across locations. Prioritize emergencies, prevent double bookings, and ensure compliance. Enhance service quality with less coordination.

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Try 14 days for free. No credit card required.

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Try 14 days for free. No credit card required.

A bright waiting area with rows of simply designed chairs. A family holds passports and documents while an employee in a suit opens the door to the counter area and nods kindly. Warm daylight streams through large windows, and soft conversations fill the room. The atmosphere is orderly, respectful, and focused.
A bright waiting area with rows of simply designed chairs. A family holds passports and documents while an employee in a suit opens the door to the counter area and nods kindly. Warm daylight streams through large windows, and soft conversations fill the room. The atmosphere is orderly, respectful, and focused.
A bright waiting area with rows of simply designed chairs. A family holds passports and documents while an employee in a suit opens the door to the counter area and nods kindly. Warm daylight streams through large windows, and soft conversations fill the room. The atmosphere is orderly, respectful, and focused.
A bright waiting area with rows of simply designed chairs. A family holds passports and documents while an employee in a suit opens the door to the counter area and nods kindly. Warm daylight streams through large windows, and soft conversations fill the room. The atmosphere is orderly, respectful, and focused.
At the consular counter, an officer leans slightly forward and accepts a folder. The applicant points to a form and remains calm. Between them is a subtle glass partition, with neat shelves behind it. The scene appears professional, structured, and service-oriented, with no rush or hustle.
At the consular counter, an officer leans slightly forward and accepts a folder. The applicant points to a form and remains calm. Between them is a subtle glass partition, with neat shelves behind it. The scene appears professional, structured, and service-oriented, with no rush or hustle.
At the consular counter, an officer leans slightly forward and accepts a folder. The applicant points to a form and remains calm. Between them is a subtle glass partition, with neat shelves behind it. The scene appears professional, structured, and service-oriented, with no rush or hustle.
At the consular counter, an officer leans slightly forward and accepts a folder. The applicant points to a form and remains calm. Between them is a subtle glass partition, with neat shelves behind it. The scene appears professional, structured, and service-oriented, with no rush or hustle.
A temporary consulting area in a community center: Folding tables, two chairs, a mobile partition. An elderly person is speaking with a friendly staff member, while other visitors wait patiently in the background. Daylight and subtle signage provide guidance. Everything appears organized, approachable, and well-prepared for an external appointment.

From scheduling bottlenecks to manageable workflows

Without clear appointment management, visa offices come under pressure, waiting areas fill up, staff improvises, and visitors feel uncertain.

Coordinate meeting appointments without overbooking

Undistributed demand leads to bottlenecks, long waiting lists, and uneven workloads. Without rules for each service and priority, it's difficult to manage emergencies, family reunifications, or eVisas. This costs time, creates uncertainty for visitors, and reduces service quality.

Ensure commitment and prevent misuse

Multiple bookings, spontaneous rescheduling, and missing confirmations increase no-shows. Without waitlists and limits, slots remain empty even when there is demand. Providing verifiable information upfront helps allocate capacities fairly and reduce fraud attempts.

Features for Visa Offices, Consular Departments, and Front Desk

Manage demand, waiting areas, and internal resources centrally. Scale operations across locations and meet governance requirements effortlessly.

Automatically manage capacities, priorities, and fair use

Manage offers centrally by service, location, and priority. Avoid double bookings through limits and automatically fill newly available slots. Capture required information directly in the process.

  • Multilingual booking page with filters

  • Prioritized quotas and fair-use policy

  • Waitlist with notifications

Discover the intuitive booking page
In front of the consulate entrance, a short, orderly queue forms in the morning. Visitors are promptly admitted one by one while a staff member calmly manages the flow at the entrance. The movement is steady, without any crowding. The scene conveys predictable arrival times and well-distributed capacities.
In front of the consulate entrance, a short, orderly queue forms in the morning. Visitors are promptly admitted one by one while a staff member calmly manages the flow at the entrance. The movement is steady, without any crowding. The scene conveys predictable arrival times and well-distributed capacities.
At the reception, a team member cheerfully welcomes arriving individuals one by one and gently guides them to their destinations. People gather in small groups, engage in quiet conversations, and settle in an orderly fashion. The process appears seamless, with well-defined transitions between arrival, waiting, and being called. There are no distractions, ensuring everything remains clear and organized.
At the reception, a team member cheerfully welcomes arriving individuals one by one and gently guides them to their destinations. People gather in small groups, engage in quiet conversations, and settle in an orderly fashion. The process appears seamless, with well-defined transitions between arrival, waiting, and being called. There are no distractions, ensuring everything remains clear and organized.

Check-in, alert, and notifications for seamless operations

Ensure shorter waiting times and transparent notifications. Check-in via QR or kiosk, automatic status updates, and clear communication keep the waiting area moving.

  • Call displays and broadcast messages

  • SMS/WhatsApp reminders

  • Badges for returning visitors

Discover Check-In

Roles, SSO, and Data Deadlines for Compliance by Design

Integrate privacy and governance seamlessly. Strictly separate access by role, utilize Single Sign-On, and enforce deletion deadlines centrally.

  • Rights and role system

  • Audit streams, webhooks, and exports

  • Digital consents in the process

Explore Admin & Compliance
In a quiet office space, two team members sit at separate desks, discreetly discussing access rules. Folders are neatly arranged, and the door is slightly ajar. The scene conveys responsibility, clear roles, and careful handling of sensitive operations, without visible technology or monitors.
In a quiet office space, two team members sit at separate desks, discreetly discussing access rules. Folders are neatly arranged, and the door is slightly ajar. The scene conveys responsibility, clear roles, and careful handling of sensitive operations, without visible technology or monitors.
An employee stands at the edge of a service hall, calmly overseeing several workstations. Two counters are occupied, one booth is available, and an interpreter enters the room promptly. The scene appears coordinated, predictable, and well-timed, without any visible technology or displays.
An employee stands at the edge of a service hall, calmly overseeing several workstations. Two counters are occupied, one booth is available, and an interpreter enters the room promptly. The scene appears coordinated, predictable, and well-timed, without any visible technology or displays.

Resource and Counter Planning with 3D and Shift Overview

Plan switches, rooms, and external appointments clearly. Dependencies ensure that interpreters and stations are available at the right time without double bookings.

  • 3D overview of occupancy

  • Multiple availabilities per team

  • Shift planner with Outlook/Google Sync

Room Booking & Resource Planning

Use Cases for Foreign Delegations: Appointment Management, Queue Management, and Counter Booking

  • An applicant sits at the table, neatly arranging their documents, while an employee opens the door to a separate booth and steps invitingly to the side. On the table, there's a neatly bound stack of documents. The room feels calm, organized, and discreet, ready for an orderly conversation.
    Manage visa, passport, and certification appointments with priorities

    Set up services for visa, passport, and certifications with duration, capacity, and priority. Establish limits per person, map emergencies separately, and request necessary information via a form. This helps manage spikes and pre-check documents.

  • A peaceful waiting area with neatly arranged seating rows. A front desk employee steps out from behind the counter and beckons the next person with a friendly gesture. People rise one after the other, moving seamlessly. The scene conveys transparency, reliability, and respectful procedures.
    Waiting Area and Call Management at the Embassy

    Automatically allocate tickets, manage the queue with clear logic, and call up visitors in an orderly manner. Notifications via SMS or WhatsApp reduce no-shows. If someone doesn't show up, they are automatically pushed back in line.

  • A neutral interview room equipped with two chairs, a simple table, and acoustic wall panels. An employee prepares a notepad and opens the door for the next appointment. The room feels discrete, professional, and ready for focused discussions without distractions.
    Schedule internal appointments for counters, rooms, and biometric services

    Book counters, interview rooms, and interpreters resource-securely. Schedule shifts, synchronize calendars, and prevent double bookings through dependencies. Also ideal for mobile consular consultation days with limited slots.

  • An applicant sits at the table, neatly arranging their documents, while an employee opens the door to a separate booth and steps invitingly to the side. On the table, there's a neatly bound stack of documents. The room feels calm, organized, and discreet, ready for an orderly conversation.
    Manage visa, passport, and certification appointments with priorities

    Set up services for visa, passport, and certifications with duration, capacity, and priority. Establish limits per person, map emergencies separately, and request necessary information via a form. This helps manage spikes and pre-check documents.

  • A peaceful waiting area with neatly arranged seating rows. A front desk employee steps out from behind the counter and beckons the next person with a friendly gesture. People rise one after the other, moving seamlessly. The scene conveys transparency, reliability, and respectful procedures.
    Waiting Area and Call Management at the Embassy

    Automatically allocate tickets, manage the queue with clear logic, and call up visitors in an orderly manner. Notifications via SMS or WhatsApp reduce no-shows. If someone doesn't show up, they are automatically pushed back in line.

  • A neutral interview room equipped with two chairs, a simple table, and acoustic wall panels. An employee prepares a notepad and opens the door for the next appointment. The room feels discrete, professional, and ready for focused discussions without distractions.
    Schedule internal appointments for counters, rooms, and biometric services

    Book counters, interview rooms, and interpreters resource-securely. Schedule shifts, synchronize calendars, and prevent double bookings through dependencies. Also ideal for mobile consular consultation days with limited slots.

  • An applicant sits at the table, neatly arranging their documents, while an employee opens the door to a separate booth and steps invitingly to the side. On the table, there's a neatly bound stack of documents. The room feels calm, organized, and discreet, ready for an orderly conversation.
    Manage visa, passport, and certification appointments with priorities

    Set up services for visa, passport, and certifications with duration, capacity, and priority. Establish limits per person, map emergencies separately, and request necessary information via a form. This helps manage spikes and pre-check documents.

  • A peaceful waiting area with neatly arranged seating rows. A front desk employee steps out from behind the counter and beckons the next person with a friendly gesture. People rise one after the other, moving seamlessly. The scene conveys transparency, reliability, and respectful procedures.
    Waiting Area and Call Management at the Embassy

    Automatically allocate tickets, manage the queue with clear logic, and call up visitors in an orderly manner. Notifications via SMS or WhatsApp reduce no-shows. If someone doesn't show up, they are automatically pushed back in line.

  • A neutral interview room equipped with two chairs, a simple table, and acoustic wall panels. An employee prepares a notepad and opens the door for the next appointment. The room feels discrete, professional, and ready for focused discussions without distractions.
    Schedule internal appointments for counters, rooms, and biometric services

    Book counters, interview rooms, and interpreters resource-securely. Schedule shifts, synchronize calendars, and prevent double bookings through dependencies. Also ideal for mobile consular consultation days with limited slots.

Industry Insights

How digital appointment management is transforming the work of embassies

Digital Appointment Scheduling creates fairness, transparency, and predictability in highly sensitive environments. Visitors now expect clear availability, multilingual information, and hassle-free bookings instead of telephone queue holds. For embassies, this means: making capacities visible, reflecting priorities, and increasing reliability. Modern Queue Logics reduce waiting times and evenly distribute visitor flows, improving security and service quality. At the same time, there is a growing need for cross-location coordination of counters, rooms, and staff, including temporary pop-up locations. Data must be managed sparingly, purposefully, and auditably. Those who integrate appointment control, call management, and resource planning professionalize processes sustainably and respond faster to changes in demand and circumstances.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
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FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the best booking system for my foreign office?

anny is particularly suitable when there is a high demand for visa appointments, multiple service categories with priorities, cross-location teams, and the need for waiting list and call management. When roles, SSO, and documented deletion deadlines are required, anny combines these demands into one solution.

When is anny the best booking system for my foreign office?

anny is particularly suitable when there is a high demand for visa appointments, multiple service categories with priorities, cross-location teams, and the need for waiting list and call management. When roles, SSO, and documented deletion deadlines are required, anny combines these demands into one solution.

At what size does a booking system become worthwhile for consulates?

When daily recurring peaks occur, no-shows block capacities, or multiple counters and rooms need to be scheduled in parallel, implementing a solution becomes worthwhile. As a guideline: From about 20 appointments per counter per day or with multiple service lines with priorities, automation provides noticeable relief.

At what size does a booking system become worthwhile for consulates?

When daily recurring peaks occur, no-shows block capacities, or multiple counters and rooms need to be scheduled in parallel, implementing a solution becomes worthwhile. As a guideline: From about 20 appointments per counter per day or with multiple service lines with priorities, automation provides noticeable relief.

How does anny meet data protection and security requirements in communications?

anny supports strict roles and permissions management, Single Sign-On via existing identity providers, definable data retention and deletion periods, as well as audit streams and exports. Digital consents and trackable logs help centrally manage compliance and implement it uniformly across locations.

How does anny meet data protection and security requirements in communications?

anny supports strict roles and permissions management, Single Sign-On via existing identity providers, definable data retention and deletion periods, as well as audit streams and exports. Digital consents and trackable logs help centrally manage compliance and implement it uniformly across locations.

How does anny reduce no-shows, reschedules, and double bookings at the visa office?

Automatic reminders via email, SMS, or WhatsApp increase commitment. Limits per person and time frame, as well as prioritized quotas, prevent double bookings. Waitlists immediately fill up newly available slots, and rescheduling in case of no-shows keeps the process stable.

How does anny reduce no-shows, reschedules, and double bookings at the visa office?

Automatic reminders via email, SMS, or WhatsApp increase commitment. Limits per person and time frame, as well as prioritized quotas, prevent double bookings. Waitlists immediately fill up newly available slots, and rescheduling in case of no-shows keeps the process stable.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Schedule a Demo

Free Trial

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Schedule a Demo

Free Trial

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

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Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

Corporations

About Us

Career

All Industries

Legal

Terms and Conditions

Data Privacy

Imprint

Social Media

LinkedIn

YouTube

Support

Help Center

Roadmap

Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

Corporations

About Us

Career

All Industries

Legal

Terms and Conditions

Data Privacy

Imprint

Social Media

LinkedIn

YouTube

Support

Help Center

Roadmap

Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management