The booking system for embassies & consulates
Manage visa appointments, waiting areas, and counter dispositions across locations. Prioritize emergencies, prevent double bookings, and ensure compliance. Enhance service quality with less coordination.
Coordinate meeting appointments without overbooking
Undistributed demand leads to bottlenecks, long waiting lists, and uneven workloads. Without rules for each service and priority, it's difficult to manage emergencies, family reunifications, or eVisas. This costs time, creates uncertainty for visitors, and reduces service quality.
Ensure commitment and prevent misuse
Multiple bookings, spontaneous rescheduling, and missing confirmations increase no-shows. Without waitlists and limits, slots remain empty even when there is demand. Providing verifiable information upfront helps allocate capacities fairly and reduce fraud attempts.
Features
Features for Visa Offices, Consular Departments, and Front Desk
Manage demand, waiting areas, and internal resources centrally. Scale operations across locations and meet governance requirements effortlessly.
Automatically manage capacities, priorities, and fair use
Manage offers centrally by service, location, and priority. Avoid double bookings through limits and automatically fill newly available slots. Capture required information directly in the process.
Multilingual booking page with filters
Prioritized quotas and fair-use policy
Waitlist with notifications
AI-generated
AI-generated
Check-in, alert, and notifications for smooth operations
Ensure shorter waiting times and transparent notifications. Check-in via QR or kiosk, automatic status updates, and clear communication keep the waiting area moving.
Call displays and broadcast messages
SMS/WhatsApp reminders
Badges for returning visitors
Roles, SSO, and Data Deadlines for Compliance by Design
Integrate privacy and governance smoothly. Strictly separate access by role, utilize Single Sign-On, and enforce deletion deadlines centrally.
Rights and role system
Audit streams, webhooks, and exports
Digital consents in the process
AI-generated
AI-generated
Resource and Counter Planning with 3D and Shift Overview
Plan switches, rooms, and external appointments clearly. Dependencies ensure that interpreters and stations are available at the right time without double bookings.
3D overview of occupancy
Multiple availabilities per team
Shift planner with Outlook/Google Sync
Use cases
Use Cases for Foreign Delegations: Appointment Management, Queue Management, and Counter Booking
AI-generated
Manage visa, passport, and certification appointments with priorities
Set up services for visa, passport, and certifications with duration, capacity, and priority. Establish limits per person, map emergencies separately, and request necessary information via a form. This helps manage spikes and pre-check documents.
AI-generated
Waiting Area and Call Management at the Embassy
Automatically allocate tickets, manage the queue with clear logic, and call up visitors in an orderly manner. Notifications via SMS or WhatsApp reduce no-shows. If someone doesn't show up, they are automatically pushed back in line.
AI-generated
Schedule internal appointments for counters, rooms, and biometric services
Book counters, interview rooms, and interpreters resource-securely. Schedule shifts, synchronize calendars, and prevent double bookings through dependencies. Also ideal for mobile consular consultation days with limited slots.
Industry Insights
How digital appointment management is transforming the work of embassies
Digital Appointment Scheduling creates fairness, transparency, and predictability in highly sensitive environments. Visitors now expect clear availability, multilingual information, and hassle-free bookings instead of telephone queue holds. For embassies, this means: making capacities visible, reflecting priorities, and increasing reliability. Modern Queue Logics reduce waiting times and evenly distribute visitor flows, improving security and service quality. At the same time, there is a growing need for cross-location coordination of counters, rooms, and staff, including temporary pop-up locations. Data must be managed sparingly, purposefully, and auditably. Those who integrate appointment control, call management, and resource planning professionalize processes sustainably and respond faster to changes in demand and circumstances.
Get started
Make your workday easier, starting today
Start free on the Starter plan, or see anny in a personal demo.
Free. No credit card required.
Rated 4.5 out of 5 on G2
Pricing
Fair for every size.
You pay per resource
(e.g. counters or consular officers)
– not per user.
Starter
free forever
Up to 5 resources
(e.g. counters or consular officers)
Up to 100 bookings a month
2 services
No credit card required
Essential
per resource
(e.g. counters or consular officers)
per month
Subscriptions and memberships
Communities
Calendar sync
Custom emails and reminders
Professional
per resource
(e.g. counters or consular officers)
per month
3D map
Waitlist
Booking rules and quotas
Smart locks
Unlimited users and admins on every paid plan · Plus applicable taxes · 20% less when paid yearly
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