The booking system for embassies & consulates
Manage visa appointments, waiting areas, and counter dispositions across locations. Prioritize emergencies, prevent double bookings, and ensure compliance. Enhance service quality with less coordination.
Try 14 days for free. No credit card required.

From scheduling bottlenecks to manageable workflows
Without clear appointment management, visa offices come under pressure, waiting areas fill up, staff improvises, and visitors feel uncertain.
Coordinate meeting appointments without overbooking
Undistributed demand leads to bottlenecks, long waiting lists, and uneven workloads. Without rules for each service and priority, it's difficult to manage emergencies, family reunifications, or eVisas. This costs time, creates uncertainty for visitors, and reduces service quality.
Ensure commitment and prevent misuse
Multiple bookings, spontaneous rescheduling, and missing confirmations increase no-shows. Without waitlists and limits, slots remain empty even when there is demand. Providing verifiable information upfront helps allocate capacities fairly and reduce fraud attempts.
Features for Visa Offices, Consular Departments, and Front Desk
Manage demand, waiting areas, and internal resources centrally. Scale operations across locations and meet governance requirements effortlessly.
Automatically manage capacities, priorities, and fair use
Manage offers centrally by service, location, and priority. Avoid double bookings through limits and automatically fill newly available slots. Capture required information directly in the process.
Multilingual booking page with filters
Prioritized quotas and fair-use policy
Waitlist with notifications


Check-in, alert, and notifications for seamless operations
Ensure shorter waiting times and transparent notifications. Check-in via QR or kiosk, automatic status updates, and clear communication keep the waiting area moving.
Call displays and broadcast messages
SMS/WhatsApp reminders
Badges for returning visitors
Roles, SSO, and Data Deadlines for Compliance by Design
Integrate privacy and governance seamlessly. Strictly separate access by role, utilize Single Sign-On, and enforce deletion deadlines centrally.
Rights and role system
Audit streams, webhooks, and exports
Digital consents in the process


Resource and Counter Planning with 3D and Shift Overview
Plan switches, rooms, and external appointments clearly. Dependencies ensure that interpreters and stations are available at the right time without double bookings.
3D overview of occupancy
Multiple availabilities per team
Shift planner with Outlook/Google Sync
Use Cases for Foreign Delegations: Appointment Management, Queue Management, and Counter Booking
Industry Insights
How digital appointment management is transforming the work of embassies
Digital Appointment Scheduling creates fairness, transparency, and predictability in highly sensitive environments. Visitors now expect clear availability, multilingual information, and hassle-free bookings instead of telephone queue holds. For embassies, this means: making capacities visible, reflecting priorities, and increasing reliability. Modern Queue Logics reduce waiting times and evenly distribute visitor flows, improving security and service quality. At the same time, there is a growing need for cross-location coordination of counters, rooms, and staff, including temporary pop-up locations. Data must be managed sparingly, purposefully, and auditably. Those who integrate appointment control, call management, and resource planning professionalize processes sustainably and respond faster to changes in demand and circumstances.
When is anny the best booking system for my foreign office?
Anny is particularly suited for high demand in visa appointments, multiple service categories with priorities, cross-location teams, and the need for waitlist and call management. When roles, SSO, and documented deletion periods are required, anny combines these requirements into one solution.
At what size does a booking system become worthwhile for consulates?
When daily recurring peaks occur, no-shows block capacities, or multiple counters and rooms need to be managed in parallel, it's worthwhile to implement a solution. As a guideline: Automation brings significant relief starting from around 20 appointments per counter per day or when handling multiple service lines with priorities.
How does anny meet data protection and security requirements in communications?
anny supports strict role and permission allocation, Single Sign-On via existing Identity Providers, configurable data retention and deletion periods, as well as audit streams and exports. Digital consents and traceable logs help centrally manage compliance and implement it uniformly across locations.
How does anny reduce no-shows, reschedules, and double bookings at the visa office?
Automatic reminders via email, SMS, or WhatsApp increase commitment. Limits per person and time period, along with prioritized quotas, prevent multiple bookings. Waitlists fill open slots immediately, and reordering upon no-shows keeps operations smooth.












