The appointment booking system for psychotherapists that reduces no-shows
Organize initial consultations, group and video appointments centrally. Automate waitlists, reminders, payments, and invoices, while pragmatically ensuring data protection and confidentiality.

More time for therapy, less administrative effort
Without centralized scheduling, phone calls, double bookings, and unanswered questions accumulate, while rooms, groups, and video formats require coordination.
Idle Time Due to No-Shows and Last-Minute Cancellations
Without clear cancellation policies, deposits, and reminders, slots remain unbooked. This lowers occupancy, shifts schedules, and makes planning uncertain.
Complex resource planning without an overview
Multiple therapists, rooms, and formats quickly collide without rules and buffer times. Group appointments become confusing, double bookings occur, and workflows come to a halt.
Automated appointment scheduling, payment processing, and space planning for practices
With anny, you manage initial contacts, follow-up appointments, groups, and telemedicine all from one place. You reduce no-shows, keep an eye on resources, and meet privacy requirements pragmatically.
Reduce No-Shows with Payments, Policies, and Reminders
Collect deposits, set cancellation deadlines, and send reminders via email or SMS.
Custom fee tiers for each service
Automatic invoicing
Waitlist fills available slots
Result: Scheduled days and higher occupancy.
First contact digitally with screening and consent
Let clients book independently and collect indications, notes, and consents in the flow.
Filter by service, format, and location
Relevant information in confirmations
Access, e.g., only for waiting list or inventory
Start structured and clear.
Plan rooms, teams, and formats smoothly without collisions
Manage availabilities depending on room, therapist, and format.
Buffer times and limits per patient
Group sessions with contingents
Calendar sync with Outlook and Google
Result: Smooth operations despite complex requirements.
Communicate GDPR-compliantly and conduct video appointments securely
Obtain consents digitally and send discreet emails under the practice name.
Automatic deletion deadlines
Anonymous bookings possible
Secure meeting links for telemedicine
This is how you practically fulfill confidentiality and data protection.
Automate your workflows with integrations and apps
anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.
Use Cases: Online Appointment Scheduling and Resource Planning in Practice
Industry Insights
Why digital appointment scheduling is transforming psychotherapy sustainably
Digital appointment scheduling in psychotherapy is more than just convenience. It creates commitment, transparency, and fair access. Younger target audiences expect available times online instead of long phone calls. At the same time, the demand for hybrid offerings with video and group sessions is growing. Three developments are shaping the transformation:
Transparent availability increases planning security for both parties.
Waiting lists and smart notifications distribute scarce resources more fairly.
Data protection and discrete communication are standard expectations, not optional extras.
Once structures and rules are clearly defined, complex resources such as rooms, therapists, and formats can be elegantly managed. The result is calmer days, shorter waiting times, and more time for therapeutic work.































