The appointment booking system for psychotherapists that reduces no-shows

Organize initial consultations, group and video appointments centrally. Automate waitlists, reminders, payments, and invoices, while pragmatically ensuring data protection and confidentiality.

Get started for free. No credit card required!

Get started for free. No credit card required!

A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.
A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.

AI-generated

Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.
Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.

AI-generated

In short

In short

anny is a versatile booking system for anything bookable, with appointment scheduling for psychotherapists among its specialties. Patients request first sessions online, you confirm every appointment, and one calendar covers individual sessions, groups, and rooms. Reminders and payments run in the same system instead of add-on tools, and the Starter plan is free forever.

anny is a versatile booking system for anything bookable, with appointment scheduling for psychotherapists among its specialties. Patients request first sessions online, you confirm every appointment, and one calendar covers individual sessions, groups, and rooms. Reminders and payments run in the same system instead of add-on tools, and the Starter plan is free forever.

$0

Starter, free forever

1,500+

organizations use anny

4.5/5

rating on G2

ISO 27001

certified, GDPR compliant

In a secluded consulting room, a therapist sits in front of a discreet camera, with a headset ensuring clear audio. The door is closed, and soft lighting provides privacy. A cup of tea sits next to a notebook. The atmosphere feels calm, focused, and personal, despite the physical distance.

The challenge

The challenge

More time for therapy, less administrative effort

More time for therapy, less administrative effort

Without centralized scheduling, phone calls, double bookings, and unanswered questions accumulate, while rooms, groups, and video formats require coordination.

Without centralized scheduling, phone calls, double bookings, and unanswered questions accumulate, while rooms, groups, and video formats require coordination.

Idle Time Due to No-Shows and Last-Minute Cancellations

Without clear cancellation policies, upfront payment, and reminders, slots remain unbooked. This lowers occupancy, shifts schedules, and makes planning uncertain.

Complex resource planning without an overview

Multiple therapists, rooms, and formats quickly collide without rules and buffer times. Group appointments become confusing, double bookings occur, and workflows come to a halt.

Features

Automated appointment scheduling, payment processing, and space planning for practices

With anny, you manage initial contacts, follow-up appointments, groups, and telemedicine all from one place. You reduce no-shows, keep an eye on resources, and meet privacy requirements pragmatically.

Reduce No-Shows with Payments, Policies, and Reminders

Collect payment at booking, set cancellation deadlines, and send reminders via email or SMS.

  • Custom fee tiers for each service

  • Automatic invoicing

  • Waitlist fills available slots

Result: Scheduled days and higher occupancy.

Morning sunlight spills over a tidy reception desk. A therapist places a small appointment card next to a discreet nameplate and closes a notepad. A classic wall clock hand advances to the top of the hour. The scene conveys commitment, punctuality, and the reassuring sense of reliable promises.

AI-generated

A welcoming reception area with plants, soft lighting, and a side table. A therapist hands a small info card to a new client, both smiling. A closed door ensures tranquility. The scene conveys orientation, transparency, and a professional introduction.

AI-generated

First contact digitally with screening and consent

Let clients book independently and collect indications, notes, and consents in the flow.

  • Filter by service, format, and location

  • Relevant information in confirmations

  • Access, e.g., only for waiting list or inventory

Start structured and clear.

Plan rooms, teams, and formats smoothly without collisions

Manage availabilities depending on room, therapist, and format.

  • Buffer times and limits per patient

  • Group sessions with contingents

  • Calendar sync with Outlook and Google

Result: Smooth operations despite complex requirements.

A bright group room arranged in a circle of chairs, with a clock showing just before the start. On a small table, neatly folded blankets are placed. Through the windows, a serene courtyard is visible. It appears organized and ready, free from chaos or uncertainty, as if plan and reality seamlessly align.

AI-generated

A therapist sits in a serene room, speaking into a discreet camera. Diffused window light, a closed door, and a notebook beside a teacup emphasize confidentiality. The atmosphere is focused, friendly, and professional, ideal for a confidential video session.

AI-generated

Communicate GDPR-compliantly and conduct video appointments securely

Obtain consents digitally and send discreet emails under the practice name.

  • Automatic deletion deadlines

  • Anonymous bookings possible

  • Secure meeting links for telemedicine

This is how you practically fulfill confidentiality and data protection.

Use cases

Use Cases: Online Appointment Scheduling and Resource Planning in Practice

A bright consultation room is prepared for a first meeting. A therapist greets a new client, a glass of water is ready, and the door closes quietly. A notebook is conveniently placed on a simple table. The scene conveys a sense of arrival, clarity, and a structured beginning.

AI-generated

A bright consultation room is prepared for a first meeting. A therapist greets a new client, a glass of water is ready, and the door closes quietly. A notebook is conveniently placed on a simple table. The scene conveys a sense of arrival, clarity, and a structured beginning.

Schedule your initial consultation online with pre-qualification

Offer available slots for initial consultations and directly ask for indications, consents, and notes. Automatically assign suitable therapists and send confirmations with practice information. This reduces phone effort and increases compatibility.

In the early evening, a person glances at their vibrating smartphone in their coat pocket without revealing the screen. Streetlights glow in the background, creating a calm atmosphere. A brief moment of relief becomes apparent, as a free slot is anticipated. Everything seems straightforward and timely.

AI-generated

In the early evening, a person glances at their vibrating smartphone in their coat pocket without revealing the screen. Streetlights glow in the background, creating a calm atmosphere. A brief moment of relief becomes apparent, as a free slot is anticipated. Everything seems straightforward and timely.

Waitlist and Cancellation Management with Auto-Notify

Open slots automatically go to suitable contacts. A single click is all it takes to move up. You keep utilization high, fill gaps quickly, and offer fair, transparent access.

A therapy room is prepared for a small group. Six chairs form a neat circle, and on a side table, there are tissues and a subtly labeled water jug. The incoming light gives the room a welcoming feel. Everything appears organized, calm, and ready for a focused session.

AI-generated

A therapy room is prepared for a small group. Six chairs form a neat circle, and on a side table, there are tissues and a subtly labeled water jug. The incoming light gives the room a welcoming feel. Everything appears organized, calm, and ready for a focused session.

Resource and room planning for individuals, groups, and video sessions

Set rules for each room, therapist, and format. Schedule group appointments with contingents and buffer times, check for conflicts, and keep track of locations. This way, consultations are predictable and run smoothly without bottlenecks.

Integrations

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Calendar integration with anny: sync appointments in both directions.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.
Zoom integration in anny: Automatic meeting creation when booked by customers.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
Nuki integration with anny: Automatic access granting for booked rooms through your smart lock.
dormakaba Exivo, Kaba Exos 9300 and Resivo - Integration with anny: Automated access rights for booked rooms directly in the locking system.
Salto integration with anny: Automatically transfer access rights for booked spaces to your locking system.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
Tapkey integration with anny: Access permissions are automatically granted for booked rooms.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
KleverKey integration with anny: Automatically create access to booked resources via KleverKey locks.
iLOQ integration with anny: Intelligent access management directly through your digital locking system.
Comydo integration with anny: Automatic access permissions for booked spaces through your locking system.
UniFi integration with anny: Flexible access options for every use case
Arivo integration with anny: book parking spaces and grant entry via license plate recognition

Industry Insights

Why digital appointment scheduling is transforming psychotherapy sustainably

Digital appointment scheduling in psychotherapy is more than just convenience. It creates commitment, transparency, and fair access. Younger target audiences expect available times online instead of long phone calls. At the same time, the demand for hybrid offerings with video and group sessions is growing. Three developments are shaping the transformation:

  • Transparent availability increases planning security for both parties.

  • Waiting lists and smart notifications distribute scarce resources more fairly.

  • Data protection and discrete communication are standard expectations, not optional extras.

Once structures and rules are clearly defined, complex resources such as rooms, therapists, and formats can be elegantly managed. The result is calmer days, shorter waiting times, and more time for therapeutic work.

Get started

Make your workday easier, starting today

Start free on the Starter plan, or see anny in a personal demo.

Free. No credit card required.

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
G2 badge: Momentum Leader, Summer 2026
G2 badge: Users Love Us
anny won the German Customer Awards 2025
ISO 27001 certificate from British Assessment Bureau (UKAS)
OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

Rated 4.5 out of 5 on G2

Pricing

Fair for every size.

You pay per resource

(e.g. therapists or therapy rooms)

– not per user.

Starter

$0

$0

free forever

Up to 5 resources

(e.g. therapists or therapy rooms)

Up to 100 bookings a month

2 services

No credit card required

Essential

$5

$5

per resource

(e.g. therapists or therapy rooms)

per month

Subscriptions and memberships

Communities

Calendar sync

Custom emails and reminders

Professional

$10

$10

per resource

(e.g. therapists or therapy rooms)

per month

3D map

Waitlist

Booking rules and quotas

Smart locks

Unlimited users and admins on every paid plan · Plus applicable taxes · 20% less when paid yearly

FAQ's

Everything you need to know

If you have any further questions, contact us.

When does an appointment booking system become beneficial for a psychotherapy practice?

Once you have more than one therapist, multiple rooms, group formats, or frequent no-shows, a system saves you considerable time. It reduces phone traffic, prevents double bookings, and quickly fills gaps through waiting lists. Even solo practices benefit from high demand or changing formats.

When does an appointment booking system become beneficial for a psychotherapy practice?

Once you have more than one therapist, multiple rooms, group formats, or frequent no-shows, a system saves you considerable time. It reduces phone traffic, prevents double bookings, and quickly fills gaps through waiting lists. Even solo practices benefit from high demand or changing formats.

Is anny GDPR-compliant and suitable for confidentiality requirements?

Yes. You can document consents, limit data to the essentials, set automatic deletion deadlines, and communicate discreetly using the practice name. For video consultations, secure meeting links are generated without revealing unnecessary data. This way, confidentiality can be effectively managed organizationally.

Is anny GDPR-compliant and suitable for confidentiality requirements?

Yes. You can document consents, limit data to the essentials, set automatic deletion deadlines, and communicate discreetly using the practice name. For video consultations, secure meeting links are generated without revealing unnecessary data. This way, confidentiality can be effectively managed organizationally.

How do I legally reduce no-shows in psychotherapy?

Combine clear cancellation deadlines, upfront payment, or no-show fees with automatic reminders. Add an active waitlist that immediately offers newly available slots. This increases commitment and planning capability, securing revenue without the need for time-consuming follow-up calls.

How do I legally reduce no-shows in psychotherapy?

Combine clear cancellation deadlines, upfront payment, or no-show fees with automatic reminders. Add an active waitlist that immediately offers newly available slots. This increases commitment and planning capability, securing revenue without the need for time-consuming follow-up calls.

How do I integrate my calendar and video tools into everyday practice?

Sync Outlook or Google so that all appointments are visible centrally and without double bookings. For telemedicine, you can automatically generate secure links, for example, for Teams or Zoom. This way, processes remain consistent, whether on-site, in groups, or via video.

How do I integrate my calendar and video tools into everyday practice?

Sync Outlook or Google so that all appointments are visible centrally and without double bookings. For telemedicine, you can automatically generate secure links, for example, for Teams or Zoom. This way, processes remain consistent, whether on-site, in groups, or via video.

How much does a booking system for psychotherapists cost?

anny’s Starter plan is free forever for up to 5 resources and 100 bookings a month—each therapist or room counts as one resource. Paid plans add more resources and features, billed monthly or yearly. Every price is on the pricing page, and you don’t need a credit card to start.

How much does a booking system for psychotherapists cost?

anny’s Starter plan is free forever for up to 5 resources and 100 bookings a month—each therapist or room counts as one resource. Paid plans add more resources and features, billed monthly or yearly. Every price is on the pricing page, and you don’t need a credit card to start.

How do I move my practice from phone calls and spreadsheets to anny?

You can start right away with a free account: describe your practice, and anny Agent helps you set up the booking page. Import existing customer lists from CSV or Excel. Embed the booking page on your website or share the link—from then on, clients book online instead of calling.

How do I move my practice from phone calls and spreadsheets to anny?

You can start right away with a free account: describe your practice, and anny Agent helps you set up the booking page. Import existing customer lists from CSV or Excel. Embed the booking page on your website or share the link—from then on, clients book online instead of calling.

Is anny ISO 27001 certified, and where is the data stored?

Yes. anny is ISO 27001 certified, developed and hosted in Germany, and GDPR-compliant. You set your own deletion and anonymization periods, and roles decide who in your practice sees which data.

Is anny ISO 27001 certified, and where is the data stored?

Yes. anny is ISO 27001 certified, developed and hosted in Germany, and GDPR-compliant. You set your own deletion and anonymization periods, and roles decide who in your practice sees which data.

Can I review first-session requests before they’re booked?

Yes. With anny’s approval workflow, every request waits for your confirmation before the appointment is set. You decide per service whether approval is required—for first sessions, for example—while follow-up sessions stay directly bookable.

Can I review first-session requests before they’re booked?

Yes. With anny’s approval workflow, every request waits for your confirmation before the appointment is set. You decide per service whether approval is required—for first sessions, for example—while follow-up sessions stay directly bookable.

More industries

Also for similar industries

We help the world share resources

G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management

We help the world share resources

G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management

We help the world share resources

G2

★★★★★

★★★★★

OMR Reviews badge: Top 100 tools in DACH 2026
G2 badge: Leader, Summer 2026
anny user reviews on SourceForge

GDPR-compliant

ISO 27001 certified

Hosted in Germany

anny 2026
App Store Download for Room Management
Download from Google Play for Room Management