Use Cases

Product

The appointment booking system for psychotherapists that reduces no-shows

Organize initial consultations, group and video appointments centrally. Automate waitlists, reminders, payments, and invoices, while pragmatically ensuring data protection and confidentiality.

Try 14 days for free. No credit card required.

Try 14 days for free. No credit card required.

A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.
A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.
A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.
A tranquil therapy room with two comfortable armchairs, gentle daylight, and a small table with a glass of water. A client is speaking while the therapist listens attentively and discreetly takes notes. A quiet wall clock signals the passing time. The atmosphere feels trustworthy, focused, and professional.
Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.
Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.
Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.
Several chairs are arranged in an open circle, with a soft carpet muffling footsteps. People settle down quietly, and a blanket is folded over a backrest. Warm light streams through tall windows. The scene exudes connection, structure, and a secure environment for collaborative work.
In a secluded consulting room, a therapist sits in front of a discreet camera, with a headset ensuring clear audio. The door is closed, and soft lighting provides privacy. A cup of tea sits next to a notebook. The atmosphere feels calm, focused, and personal, despite the physical distance.

More time for therapy, less administrative effort

Without centralized scheduling, phone calls, double bookings, and unanswered questions accumulate, while rooms, groups, and video formats require coordination.

Idle Time Due to No-Shows and Last-Minute Cancellations

Without clear cancellation policies, deposits, and reminders, slots remain unbooked. This lowers occupancy, shifts schedules, and makes planning uncertain.

Complex resource planning without an overview

Multiple therapists, rooms, and formats quickly collide without rules and buffer times. Group appointments become confusing, double bookings occur, and workflows come to a halt.

Automated appointment scheduling, payment processing, and space planning for practices

With anny, you manage initial contacts, follow-up appointments, groups, and telemedicine all from one place. You reduce no-shows, keep an eye on resources, and meet privacy requirements pragmatically.

Reduce No-Shows with Payments, Policies, and Reminders

Collect deposits, set cancellation deadlines, and send reminders via email or SMS.

  • Custom fee tiers for each service

  • Automatic invoicing

  • Waitlist fills available slots

Result: Scheduled days and higher occupancy.

Morning sunlight spills over a tidy reception desk. A therapist places a small appointment card next to a discreet nameplate and closes a notepad. A classic wall clock hand advances to the top of the hour. The scene conveys commitment, punctuality, and the reassuring sense of reliable promises.
Morning sunlight spills over a tidy reception desk. A therapist places a small appointment card next to a discreet nameplate and closes a notepad. A classic wall clock hand advances to the top of the hour. The scene conveys commitment, punctuality, and the reassuring sense of reliable promises.
A welcoming reception area with plants, soft lighting, and a side table. A therapist hands a small info card to a new client, both smiling. A closed door ensures tranquility. The scene conveys orientation, transparency, and a professional introduction.
A welcoming reception area with plants, soft lighting, and a side table. A therapist hands a small info card to a new client, both smiling. A closed door ensures tranquility. The scene conveys orientation, transparency, and a professional introduction.

First contact digitally with screening and consent

Let clients book independently and collect indications, notes, and consents in the flow.

  • Filter by service, format, and location

  • Relevant information in confirmations

  • Access, e.g., only for waiting list or inventory

Start structured and clear.

Plan rooms, teams, and formats smoothly without collisions

Manage availabilities depending on room, therapist, and format.

  • Buffer times and limits per patient

  • Group sessions with contingents

  • Calendar sync with Outlook and Google

Result: Smooth operations despite complex requirements.

A bright group room arranged in a circle of chairs, with a clock showing just before the start. On a small table, neatly folded blankets are placed. Through the windows, a serene courtyard is visible. It appears organized and ready, free from chaos or uncertainty, as if plan and reality seamlessly align.
A bright group room arranged in a circle of chairs, with a clock showing just before the start. On a small table, neatly folded blankets are placed. Through the windows, a serene courtyard is visible. It appears organized and ready, free from chaos or uncertainty, as if plan and reality seamlessly align.
A therapist sits in a serene room, speaking into a discreet camera. Diffused window light, a closed door, and a notebook beside a teacup emphasize confidentiality. The atmosphere is focused, friendly, and professional, ideal for a confidential video session.
A therapist sits in a serene room, speaking into a discreet camera. Diffused window light, a closed door, and a notebook beside a teacup emphasize confidentiality. The atmosphere is focused, friendly, and professional, ideal for a confidential video session.
A therapist sits in a serene room, speaking into a discreet camera. Diffused window light, a closed door, and a notebook beside a teacup emphasize confidentiality. The atmosphere is focused, friendly, and professional, ideal for a confidential video session.

Communicate GDPR-compliantly and conduct video appointments securely

Obtain consents digitally and send discreet emails under the practice name.

  • Automatic deletion deadlines

  • Anonymous bookings possible

  • Secure meeting links for telemedicine

This is how you practically fulfill confidentiality and data protection.

Automate your workflows with integrations and apps

anny integrates seamlessly into your existing tools. Additionally, leverage our open API interface or create workflows on Make.com.

Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Zoom integration in anny: Automatic meeting creation when booked by customers.
MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.
Salto integration with anny: Automatically transfer access rights for booked spaces to your locking system.
Nuki integration with anny: Automatic access granting for booked rooms through your smart lock.
Tapkey integration with anny: Access permissions are automatically granted for booked rooms.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
dormakaba Exivo, Kaba Exos 9300 and Resivo - Integration with anny: Automated access rights for booked rooms directly in the locking system.
KleverKey integration with anny: Automatically create access to booked resources via KleverKey locks.
iLOQ integration with anny: Intelligent access management directly through your digital locking system.
Comydo integration with anny: Automatic access permissions for booked spaces through your locking system.
UniFi integration with anny: Flexible access options for every use case
Microsoft 365 integration with anny: synchronize resources and personal calendars on both sides with Microsoft 365.
Book rooms, workplaces, and other resources directly in Outlook with anny.
Google Workspace integration with anny: Automatically synchronize resources and calendars bidirectionally.
Google Calendar integration with anny: synchronize appointments on both sides for seamless planning.
Zoom integration in anny: Automatic meeting creation when booked by customers.
MS Teams App by anny: Weekly planning directly in Microsoft Teams with an interactive office map.
Salto integration with anny: Automatically transfer access rights for booked spaces to your locking system.
Nuki integration with anny: Automatic access granting for booked rooms through your smart lock.
Tapkey integration with anny: Access permissions are automatically granted for booked rooms.
Microsoft 365-Integration mit anny: Ressourcen und Personenkalender beidseitig mit Microsoft 365 synchronisieren.
dormakaba Exivo, Kaba Exos 9300 and Resivo - Integration with anny: Automated access rights for booked rooms directly in the locking system.
KleverKey integration with anny: Automatically create access to booked resources via KleverKey locks.
iLOQ integration with anny: Intelligent access management directly through your digital locking system.
Comydo integration with anny: Automatic access permissions for booked spaces through your locking system.
UniFi integration with anny: Flexible access options for every use case

Use Cases: Online Appointment Scheduling and Resource Planning in Practice

Industry Insights

Why digital appointment scheduling is transforming psychotherapy sustainably

Digital appointment scheduling in psychotherapy is more than just convenience. It creates commitment, transparency, and fair access. Younger target audiences expect available times online instead of long phone calls. At the same time, the demand for hybrid offerings with video and group sessions is growing. Three developments are shaping the transformation:

  • Transparent availability increases planning security for both parties.

  • Waiting lists and smart notifications distribute scarce resources more fairly.

  • Data protection and discrete communication are standard expectations, not optional extras.

Once structures and rules are clearly defined, complex resources such as rooms, therapists, and formats can be elegantly managed. The result is calmer days, shorter waiting times, and more time for therapeutic work.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist offizieller Gewinner des German Customer Awards 2025
Anny ist offizieller Gewinner des German Customer Awards 2025

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist offizieller Gewinner des German Customer Awards 2025
Anny ist offizieller Gewinner des German Customer Awards 2025

FAQ's

Everything you need to know

If you have any further questions, contact us.

When does an appointment booking system become beneficial for a psychotherapy practice?

Once you have more than one therapist, multiple rooms, group formats, or frequent no-shows, a system saves you considerable time. It reduces phone traffic, prevents double bookings, and quickly fills gaps through waiting lists. Even solo practices benefit from high demand or changing formats.

When does an appointment booking system become beneficial for a psychotherapy practice?

Once you have more than one therapist, multiple rooms, group formats, or frequent no-shows, a system saves you considerable time. It reduces phone traffic, prevents double bookings, and quickly fills gaps through waiting lists. Even solo practices benefit from high demand or changing formats.

Is anny GDPR-compliant and suitable for confidentiality requirements?

Yes. You can document consents, limit data to the essentials, set automatic deletion deadlines, and communicate discreetly using the practice name. For video consultations, secure meeting links are generated without revealing unnecessary data. This way, confidentiality can be effectively managed organizationally.

Is anny GDPR-compliant and suitable for confidentiality requirements?

Yes. You can document consents, limit data to the essentials, set automatic deletion deadlines, and communicate discreetly using the practice name. For video consultations, secure meeting links are generated without revealing unnecessary data. This way, confidentiality can be effectively managed organizationally.

How do I legally reduce no-shows in psychotherapy?

Combine clear cancellation deadlines, deposits, or no-show fees with automatic reminders. Add an active waitlist that immediately offers newly available slots. This increases commitment and planning capability, securing revenue without the need for time-consuming follow-up calls.

How do I legally reduce no-shows in psychotherapy?

Combine clear cancellation deadlines, deposits, or no-show fees with automatic reminders. Add an active waitlist that immediately offers newly available slots. This increases commitment and planning capability, securing revenue without the need for time-consuming follow-up calls.

How do I integrate my calendar and video tools into everyday practice?

Sync Outlook or Google so that all appointments are visible centrally and without double bookings. For telemedicine, you can automatically generate secure links, for example, for Teams or Zoom. This way, processes remain consistent, whether on-site, in groups, or via video.

How do I integrate my calendar and video tools into everyday practice?

Sync Outlook or Google so that all appointments are visible centrally and without double bookings. For telemedicine, you can automatically generate secure links, for example, for Teams or Zoom. This way, processes remain consistent, whether on-site, in groups, or via video.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management
anny US Inc. 2026
App Store Download for Room Management
Download from Google Play for Room Management