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The booking system for retail that connects branches

Offer consulting, service, and scheduled pick-up. Manage resources, staff, and locations centrally. Go live in just a few days, without an IT project.

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Try 14 days for free. No credit card required.

See all reviews

Try 14 days for free. No credit card required.

A customer stands in a warmly lit changing room, trying on a coat in front of the mirror. An employee hands her a matching belt and smiles encouragingly. In the background, neatly organized clothing racks hang. The scene feels calm, personal, and focused on the moment of style consultation.
A customer stands in a warmly lit changing room, trying on a coat in front of the mirror. An employee hands her a matching belt and smiles encouragingly. In the background, neatly organized clothing racks hang. The scene feels calm, personal, and focused on the moment of style consultation.
A customer stands in a warmly lit changing room, trying on a coat in front of the mirror. An employee hands her a matching belt and smiles encouragingly. In the background, neatly organized clothing racks hang. The scene feels calm, personal, and focused on the moment of style consultation.
A customer stands in a warmly lit changing room, trying on a coat in front of the mirror. An employee hands her a matching belt and smiles encouragingly. In the background, neatly organized clothing racks hang. The scene feels calm, personal, and focused on the moment of style consultation.
At a workbench, a technician carefully opens a small casing, with fine screws ready on a magnetic pad. A colleague hands him a precisely fitting screwdriver. The focused light of a task lamp illuminates the area. The counter conveys craftsmanship, diligence, and expertise.
At a workbench, a technician carefully opens a small casing, with fine screws ready on a magnetic pad. A colleague hands him a precisely fitting screwdriver. The focused light of a task lamp illuminates the area. The counter conveys craftsmanship, diligence, and expertise.
At a workbench, a technician carefully opens a small casing, with fine screws ready on a magnetic pad. A colleague hands him a precisely fitting screwdriver. The focused light of a task lamp illuminates the area. The counter conveys craftsmanship, diligence, and expertise.
At a workbench, a technician carefully opens a small casing, with fine screws ready on a magnetic pad. A colleague hands him a precisely fitting screwdriver. The focused light of a task lamp illuminates the area. The counter conveys craftsmanship, diligence, and expertise.
In a bright pickup area, an employee reaches for a brown paper bag with a neatly labeled tag. Behind him, organized shelves hold more orders. A customer approaches with a smile, her jacket still half-open. The atmosphere is cheerful, efficient, and well-organized.

Escape the coordination chaos and embrace clear utilization

Without centralized appointment and resource planning, branches lose track, capacities go unused or are double-booked.

Inconsistent Management Across the Branch Network

Different opening hours, rooms, skills, and rules per location quickly lead to gaps and peaks. Without a common data basis, there is a lack of transparency, comparability, and reliable reports.

No-shows and Unfair Distribution

Missing reminders and rotation lead to absences and overburdened top employees. This reduces revenue, service quality, and motivation within the team.

Features for Retail Teams: From Availability to Reporting

A platform for appointment management, resources, and branch control. Automated, scalable, and compatible with your system landscape.

Central booking page with smart resource logic

The filterable booking page combines appointments, rooms, cabins, and equipment in one place. Dependencies are automatically taken into account, and co-bookings occur in the background.

  • Real-time availability

  • Multiple slots per resource

  • 3D room planner for quicker navigation

Discover the Booking Page
An employee opens a cabin door and hangs prepared outfits on a hook. Next to it, a rolling rack displays more looks, sorted by size. A free showroom slot with a stool and mirror is visibly ready. Everything appears organized and set to go for the next consultation.
An employee opens a cabin door and hangs prepared outfits on a hook. Next to it, a rolling rack displays more looks, sorted by size. A free showroom slot with a stool and mirror is visibly ready. Everything appears organized and set to go for the next consultation.
At the entrance, a staff member cheerfully waves to an arriving customer and gestures toward the open counter. Beside the counter, there's a subtle signboard with directions. The small queue moves smoothly. The reception is efficient, professional, and friendly.
At the entrance, a staff member cheerfully waves to an arriving customer and gestures toward the open counter. Beside the counter, there's a subtle signboard with directions. The small queue moves smoothly. The reception is efficient, professional, and friendly.

Automatic reminders, payments, and check-in

Reminders via email, SMS, or WhatsApp ensure commitment. Optional deposits add value to slots and reduce no-shows.

  • Brand-compliant emails and statuses

  • Waitlists fill open slots

  • Fast check-in and check-out at the counter

Optimize Payment & No-Shows

Smart Allocation by Skills and Shifts

Define services with duration, price, skills, and required equipment. Round Robin and limits balance workload across branches, and calendar sync prevents double bookings.

  • Shift planner with breaks

  • Outlook and Google Sync

  • Internal booking for Teams and Outlook

View Microsoft Integration
Before opening, three team members are engaged in a brief huddle among the shelves. One person points to an area with the repair bench, another to the changing rooms. Everyone is wearing a name badge, and the atmosphere is focused. The roles for the day are clearly defined.
Before opening, three team members are engaged in a brief huddle among the shelves. One person points to an area with the repair bench, another to the changing rooms. Everyone is wearing a name badge, and the atmosphere is focused. The roles for the day are clearly defined.
A regional manager walks through a spacious branch, reviews a promotional area, and jots down notes in a small notebook. Within view, a team is working at the service counter. The scene conveys an overview, responsibility, and coordinated processes across multiple sectors.
A regional manager walks through a spacious branch, reviews a promotional area, and jots down notes in a small notebook. Within view, a team is working at the service counter. The scene conveys an overview, responsibility, and coordinated processes across multiple sectors.

Multi-Location Governance, Integrations, and GDPR

Manage opening hours, rules, and resources centrally and obtain reliable reporting. Connect POS, ERP, and CRM via API and secure consents along with deletion deadlines.

  • Live KPIs for occupancy, no-shows, and revenue

  • CSV exports and webhooks

  • Digital contracts and liabilities

Discover Admin & Reporting

Use Cases in Retail: Smart Planning for Consultation, Service, and Pickup

  • A cozy lounge featuring two armchairs, a side table, and a clothes rack showcasing color-coordinated outfits. A consultant organizes fabric samples and a belt. The lighting is soft, creating an inviting atmosphere. Everything is set for a personalized style consultation.
    Personal Shopping and Click & Meet in the Store

    Customers select the product category, branch, and desired time. anny automatically books a cabin or showroom slot and assigns appointments to suitable consultants via Round Robin. Buffer times and capacities are kept in view.

  • On a repair bench lies an antistatic mat, with an organized tool rack hanging above it. A technician puts on thin gloves and carefully prepares the workspace. Next to it is a labeled box for customer orders. The scene depicts focused preparation without distractions.
    Service and Repair Reception with Skill Matching

    Types of appointments like Quick Check, Repair, or Warranty define the duration, price, and required equipment. Technicians with the appropriate skills and shifts are automatically assigned. Checking in at the counter reduces waiting times.

  • A transfer counter with a wooden countertop, adorned with a small stack of neatly folded fabric bags. An employee aligns the bags and looks towards the door. Behind the counter, numbered compartments for ordered items can be seen. The area appears organized and ready for swift pickups.
    Click & Collect with Time Slots and Capacities

    For each branch, you set slots and limits, including a handover desk as a resource. anny rotates employees fairly per slot, sends reminders, and keeps the handover structured.

  • A cozy lounge featuring two armchairs, a side table, and a clothes rack showcasing color-coordinated outfits. A consultant organizes fabric samples and a belt. The lighting is soft, creating an inviting atmosphere. Everything is set for a personalized style consultation.
    Personal Shopping and Click & Meet in the Store

    Customers select the product category, branch, and desired time. anny automatically books a cabin or showroom slot and assigns appointments to suitable consultants via Round Robin. Buffer times and capacities are kept in view.

  • On a repair bench lies an antistatic mat, with an organized tool rack hanging above it. A technician puts on thin gloves and carefully prepares the workspace. Next to it is a labeled box for customer orders. The scene depicts focused preparation without distractions.
    Service and Repair Reception with Skill Matching

    Types of appointments like Quick Check, Repair, or Warranty define the duration, price, and required equipment. Technicians with the appropriate skills and shifts are automatically assigned. Checking in at the counter reduces waiting times.

  • A transfer counter with a wooden countertop, adorned with a small stack of neatly folded fabric bags. An employee aligns the bags and looks towards the door. Behind the counter, numbered compartments for ordered items can be seen. The area appears organized and ready for swift pickups.
    Click & Collect with Time Slots and Capacities

    For each branch, you set slots and limits, including a handover desk as a resource. anny rotates employees fairly per slot, sends reminders, and keeps the handover structured.

  • A cozy lounge featuring two armchairs, a side table, and a clothes rack showcasing color-coordinated outfits. A consultant organizes fabric samples and a belt. The lighting is soft, creating an inviting atmosphere. Everything is set for a personalized style consultation.
    Personal Shopping and Click & Meet in the Store

    Customers select the product category, branch, and desired time. anny automatically books a cabin or showroom slot and assigns appointments to suitable consultants via Round Robin. Buffer times and capacities are kept in view.

  • On a repair bench lies an antistatic mat, with an organized tool rack hanging above it. A technician puts on thin gloves and carefully prepares the workspace. Next to it is a labeled box for customer orders. The scene depicts focused preparation without distractions.
    Service and Repair Reception with Skill Matching

    Types of appointments like Quick Check, Repair, or Warranty define the duration, price, and required equipment. Technicians with the appropriate skills and shifts are automatically assigned. Checking in at the counter reduces waiting times.

  • A transfer counter with a wooden countertop, adorned with a small stack of neatly folded fabric bags. An employee aligns the bags and looks towards the door. Behind the counter, numbered compartments for ordered items can be seen. The area appears organized and ready for swift pickups.
    Click & Collect with Time Slots and Capacities

    For each branch, you set slots and limits, including a handover desk as a resource. anny rotates employees fairly per slot, sends reminders, and keeps the handover structured.

Industry Insights

How Digital Appointment Scheduling is Transforming Retail

Today's customers expect planned experiences in-store: transparent availability, reliable time slots, and short paths without waiting. Especially for consultations, repairs, and Click & Collect, behavior is shifting towards clear slots instead of spontaneous visits. Younger target groups prefer online booking over phone calls, want to reschedule at any time on their own, and understand what service awaits them on-site. For retailers, this means more planning capability within teams, better resource utilization, and reliable demand forecasts. At the same time, capacity limits per slot enable fair distribution and alleviate rush hours. Data from bookings feeds into staff planning, space management, and assortment decisions. Those who connect branches and make availability visible create a seamless omnichannel experience from the shopping cart to pickup.

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses

Simplify your workday today

"Simply the best booking software" (OMR Reviews, Q3/2025) - Try it free for 14 days

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
Anny ist im Sommer 2025 Grid Leader auf der Bewertungsplattform G2
Anny ist im Sommer 2025 europaweit High Performer auf der Bewertungsplattform G2
Anny ist im Sommer 2025 in der EMEA Region Regionaler Leader unter den Small Businesses auf der Bewertungsplattform G2
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 Grid Leader unter den Small Businesses
Anny ist auf der Bewertungsplattform G2 im Sommer 2025 europaweit High Performer unter den Small Businesses
Start for free now

FAQ's

Everything you need to know

If you have any further questions, contact us.

When is anny the best booking system for my retail business?

If you want to offer consulting, services, pick-up, or events as schedulable options, require multiple resources per appointment, and wish to manage branches centrally. anny shines particularly in multi-location setups, skill-based allocation, parallel spots, and automated reminders.

When is anny the best booking system for my retail business?

If you want to offer consulting, services, pick-up, or events as schedulable options, require multiple resources per appointment, and wish to manage branches centrally. anny shines particularly in multi-location setups, skill-based allocation, parallel spots, and automated reminders.

When is a booking system truly worthwhile in retail?

Once phone and email coordination noticeably consumes time, no-shows cost revenue, or multiple teams and rooms need to be coordinated. Typically, this occurs from 30 to 50 appointments per week or from two locations. With deposits and reminders, commitment increases, and utilization smooths out.

When is a booking system truly worthwhile in retail?

Once phone and email coordination noticeably consumes time, no-shows cost revenue, or multiple teams and rooms need to be coordinated. Typically, this occurs from 30 to 50 appointments per week or from two locations. With deposits and reminders, commitment increases, and utilization smooths out.

How does the allocation by skills, branch, and availability work?

You define services with required skills, duration, and equipment. anny automatically allocates bookings per Fair Share or Round Robin to available staff per branch, taking shifts, breaks, and calendar sync with Outlook or Google into account. You control rules and limits per location.

How does the allocation by skills, branch, and availability work?

You define services with required skills, duration, and equipment. anny automatically allocates bookings per Fair Share or Round Robin to available staff per branch, taking shifts, breaks, and calendar sync with Outlook or Google into account. You control rules and limits per location.

What integrations and compliance options are available?

Integrate POS, ERP, or CRM through API and webhooks for customer data, tickets, and status updates. Reports can be scheduled as CSV exports into controlling. GDPR compliant with configurable deletion periods, digital consents, and signable documents like liability waivers.

What integrations and compliance options are available?

Integrate POS, ERP, or CRM through API and webhooks for customer data, tickets, and status updates. Reports can be scheduled as CSV exports into controlling. GDPR compliant with configurable deletion periods, digital consents, and signable documents like liability waivers.

Why customers love anny

Dominik

cognitio Kommunikation & Planung

With anny, you can easily and seamlessly book your desired desk in the office.

Flo

Particularly helpful are the structured onboarding process and the clear FAQs - this made everything ready to go in no time.

Liron

euronova

anny is simply fantastic! The platform is incredibly user-friendly, and it's a real joy to use.

Stefan H.

The integration into our company after launch was quick and virtually effortless.

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Why customers love anny

Regina

BIG direkt

What I like best is the collaboration and personal support at anny. The implementation went smoothly, and all questions could be resolved quickly.

Erik

Crowe Kleeberg

The implementation in Personio and Teams is perfect!

Bastian

Tyczka

The value for money is convincing: Anny offers a fair pricing structure with extensive features, making the investment absolutely worth it.

Petra

dogado

It is very helpful that the office occupancy is managed by a tool accessible to everyone. Employees from other locations can see if their team is on-site.

Ajay

N3EOS

Easy-to-use interface, simple navigation, and super fast.

Yannic

cityscaper LLC

anny is an exceptionally user-friendly and flexible booking platform that has significantly streamlined our scheduling processes.

Frederik

You can just tell that anny was developed with a genuine understanding of the challenges of hybrid work environments.

Alexander H.

anny's intuitive interface and versatile booking features make it a perfect tool for our booking management.

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Schedule a Demo

Free Trial

Get a live demo

Experience the magic behind anny in a personalized demo and discover how you can efficiently share resources with anny.

Schedule a Demo

Free Trial

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

Corporations

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Support

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Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

Corporations

About Us

Career

All Industries

Legal

Terms and Conditions

Data Privacy

Imprint

Social Media

LinkedIn

YouTube

Support

Help Center

Roadmap

Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management

Empowering the world to share resources

Anny ist auf der Bewertungsplattform OMR Reviews für das Q2 2025 in der Kategorie Workplace Management Top Rated
anny ist Winter 2026 G2 Grid Leader
anny ist Fall 2025 Europa High Performer bei G2

Corporations

About Us

Career

All Industries

Legal

Terms and Conditions

Data Privacy

Imprint

Social Media

LinkedIn

YouTube

Support

Help Center

Roadmap

Status Page

anny US Inc. 2025
App Store Download for Room Management
Download from Google Play for Room Management