Discover the AI Phone Assistant for Medical Practices and Therapists
Maximize availability without the extra headcount. anny takes calls 24/7, qualifies requests, and books the perfect appointment using smart resource logic. Waitlists, automated reminders, and organized data ensure a stress-free reception and highly predictable utilization.
Get started for free. No credit card required!
Over 1,500 companies rely on anny
More quiet time on the phone, more quality time for treatment
Without a digital reception, phone calls go unanswered, call-backs drain your time, and schedule gaps are spotted too late. This slows down your clinic's workflow and ties up valuable resources at the front desk.
High call volume and missed leads? Let's fix that!
When no one is reached, appointments, follow-up treatments, and referrals are lost. Your team spends far too much time on callbacks and manual coordination, while treatment rooms sit empty.
Unused time slots from no-shows and last-minute cancellations are a thing of the past with anny
Without automatic backfilling, you're left with empty slots and lost revenue. Late cancellations are hard to recover from without a structured waiting list ready to go!
How anny works for your practice
From the very first call to check-out: anny seamlessly combines a digital reception, online booking, and smart resource logic in one platform. Empowering you to stay reachable, highly organized, and fully booked.
Answer calls 24/7 with the AI phone assistant from anny
The assistant qualifies inquiries, distinguishes between first-time and follow-up appointments as well as urgent cases, and forwards special requests to your team. This keeps lines free and the front desk relaxed.
Answer FAQs automatically
Seamless routing of complex inquiries
Clearly structured call reasons
AI-generated
AI-generated
Enable online bookings and show only real-time availability
Patients easily find the right appointments on their own. Smart Availability dynamically links your practitioners, rooms, equipment, and locations, ensuring only truly available slots are displayed.
Customizable booking page or widget
Categories, filters, and high conversion rates
Two-way calendar sync with Outlook and Google
Reduce no-shows with waitlists, reminders, and booking rules
anny automatically fills newly available slots and reduces no-shows with email, SMS, or WhatsApp reminders. Clear cancellation policies and optional prepayments ensure strong commitment.
Automatic promotion from the waiting list
Flexible cancellation policies
Revenue protection for short-notice cancellations
AI-generated
AI-generated
Ease your front desk's workload with quick check-ins and a clear overview
Check-in and check-out run smoothly, even during peak hours. Your team has a clear view of room statuses and arrivals, allowing them to reschedule on the fly without disrupting workflows.
Transparent patient flow on site
Clear overview of rooms and cabins
Shorter wait times at the front desk
Ways to use the digital reception desk in your practice
Industry Insights
Why AI on the Phone is Revolutionizing Patient Communication
Today, patients expect fast answers, transparent availabilities, and reliable bookings, completely independent of opening hours. While the telephone remains a central channel in healthcare, staff shortages and high call volumes make it difficult to always answer immediately. AI can handle routine questions in natural language, prioritize inquiries, and route them to the right team. This effectively shortens waiting times and noticeably increases accessibility. Crucially, younger audiences prefer a seamless, straightforward experience, while older generations still prefer to call. Combining both requires hybrid processes that unite speech, accessibility, and commitment. Medical practices that communicate availabilities clearly and confirm bookings directly ensure planning security, retain patients long-term, and bring peace of mind to their daily operations.
Make your workday easier today
"Simply the best booking software" (OMR Reviews, Q3/2025) - Start for free
When is anny the perfect AI phone assistant for your practice?
anny is the perfect fit when you are facing a high volume of simultaneous calls, offer various types of treatments, or need to coordinate multiple locations and rooms. If availability, structured call reasons, and automated appointment scheduling are key for you, anny will noticeably ease your team's workload. Ideally suited for physical therapy, occupational therapy, speech therapy, alternative medicine, and medical practices.
When does an AI phone assistant become a game-changer for practices and therapists? Find out with anny!
It makes perfect sense if you are facing a consistently high volume of calls, have two or more practitioners, manage multiple rooms, or are seeing an increase in no-shows and callbacks. Often, securing just one or two extra bookings per week is enough to cover the costs. At the same time, this significantly reduces the onboarding and training effort needed for your front desk team!
Is anny GDPR-compliant and secure for patient data?
Yes, absolutely! With anny, your data is fully secure and GDPR-compliant. We provide data processing agreements, robust encryption, and role-based access controls. Our system is built on data minimization, with clear deletion and retention rules. Plus, with EU-based hosting and transparent logs, you get reliable, worry-free security for your daily operations.
How do I integrate anny with my practice software and phone system?
Simply forward your phone numbers to anny Assistant. You can sync appointments with Outlook or Google, and export your data into existing systems via CSV or API. Plus, webhooks and flexible workflows make handovers incredibly easy! The exact details will depend on your setup, and we'll plan them together to fit your needs.
