anny Assistant closes bookings for you in web chat
anny Assistant guides your website visitors in real time, understands natural language queries, answers questions, checks live availability, and creates confirmed bookings directly in the chat.
Beauty & Wellness
Sports
Leisure
Mila Studio
Over 1,500 companies already trust anny
Boost your bookings with anny Assistant, tailored specifically to your industry
Every industry has its own unique workflows. anny Assistant answers the exact questions relevant to your service in real time, checks live availability, and books it automatically—directly in the chat, with zero waiting time!
Many prospects walk away simply because they don't get a fast response—let's change that with anny!
Visitors with unanswered questions leave your page—and rarely return. With anny AI, every visitor gets an instant answer, keeping them engaged and ready to book!
Every question answered – we’ve got you covered!
Every unanswered question is a potential booking missed. anny Assistant replies instantly in chat—no matter the time of day and regardless of how busy your team is.
Turn any chat directly into a booking
Instead of unanswered questions and lost visitors, anny Assistant closes the booking right inside the chat—instantly, with no follow-up required, and without anyone having to step in!
Set it up once, and then anny Assistant takes care of everything
From the very first chat to the completed booking and full documentation – anny Assistant handles the entire process so your team doesn't have to lift a finger.
Integrate the chat widget in just a few minutes
First, create your booking page in anny – with your services, prices, and rules. anny Assistant accesses it directly and knows exactly what to do from the very start. From the very first chat, everything runs automatically!
One-time setup, then on its own, within your rules
Customizable at any time – rules, availability, fallback
On your website, on WhatsApp, and via email
The chat widget can be seamlessly integrated into any page your customers visit – whether it's your booking page, homepage, or contact page. Plus, anny Assistant is also available via WhatsApp and email, all without needing any separate tools or integrations.
Complete your bookings directly within the chat with anny
anny Assistant knows your availabilities, pricing, and booking rules, answers complex questions, and books, modifies, or cancels appointments directly in the chat. Depending on the situation, anny Assistant asks targeted follow-up questions or suggests the perfect booking options, ensuring your customers enjoy an intuitive path to their goals.
Access all your company data – from the quote to the price list
Always up to date – no static information that goes stale
You decide who can book what – supercharged by anny
anny Assistant knows your communities and their conditions inside out. Logged-in members automatically see only the resources and offers they are authorized to access – whether it's special rates, exclusive time slots, or private listings.
anny Assistant works just as reliably as your best team member
anny Assistant is available around the clock to answer questions, guide conversations, and create bookings based on your rules. Turn your chat into a smart, seamless part of your booking system!
24/7 availability
Your customers can reach you around the clock. Even in the evening, on weekends, or when your team is temporarily unavailable.
Knowledge Check
Based on advanced AI models, anny Assistant is fully acquainted with your company, your website information, and your most frequently asked questions. This allows it to answer customer inquiries about opening hours, offerings, services, or pricing even before a booking is made.
Online payments
If a payment or digital signature is required, anny Assistant sends your customers a pre-filled link directly in the chat – so they can seamlessly complete the process themselves without any hassle.
Multilingual
Thanks to Natural Language Processing, anny Assistant understands natural language and responds in your customers' native tongue – making your offering accessible to even more people.
Equipment as add-ons
Additional services like service or material can be directly suggested by anny Assistant and added to the booking.
Fair pricing that scales with you
Get started with anny Assistant for free and scale easily as your chat volume grows – with zero hidden fees and no contract lock-in!
AI Sidekick
Perfect for 24/7 chat bookings and capturing missed calls. 600 chat messages or 100 minutes.
Highlights:
Includes 600 monthly credits, plus just €0.15* for each additional credit!
One call at a time
Pay-per-second billing
A phone number
Make bookings with ease
Add FAQ & knowledge base content
Redirect/fallback available
AI Employee
Chat via widget, WhatsApp & email plus parallel calls for growing teams. 6,000 chat messages or 1,000 minutes
Everything included in AI Sidekick, plus:
6,000 monthly credits included, with each additional credit at just €0.07*
3 concurrent calls
Chat Channels: Widget, WhatsApp & Email
Full booking integration
Payment and signature links via WhatsApp or SMS
Rescheduling & Cancellation
Setup & Support
AI Team
High chat & call volume across every channel incl. email & WhatsApp. 18,000 chat messages or 3,000 call minutes.
Everything from AI Employee plus:
18,000 monthly credits included, with each additional credit at just €0.04*
10 simultaneous calls on anny
Channels: Web chat, phone, email & WhatsApp
Custom SIP
5 phone numbers
complex locations
Advanced Support & Compliance Requirements
Enterprise rollout
*anny AI is available starting from the Essential plan. You can find more information on our pricing page.
More than a chatbot – a complete booking channel
Most AI chat tools just answer questions and then redirect to a booking page. anny Assistant goes a step further by completing the booking directly, turning every inquiry into revenue and freeing your team from repetitive tasks!
other providers
anny AI
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Maximum security for sensitive data
anny AI is designed for professional use in Germany and Europe. Website visitors are transparently informed that they are chatting with an AI. Data protection, transparency, and control are built into the product from the very start.
GDPR-compliant
GDPR-compliant, hosted in the EU
ISO 27001 Certified
Frequently Asked Questions
Everything you need to know about the AI chat assistant from anny
If you have any further questions, contact us.
What is anny Assistant in web chat?
anny Assistant is anny's AI in web chat that answers your website visitors' inquiries in natural language and lets them create, modify, or cancel bookings directly within anny.
Is anny Assistant just a simple chatbot?
No! Unlike simple AI tools, anny works as an autonomous AI agent that handles bookings independently and sends out confirmations via email, rather than just answering FAQs or collecting contact forms.
How long does it take to get set up?
If your booking page in anny is already set up, you'll be ready to roll with anny Assistant in just a few minutes – choose your plan, embed the chat widget, and you're good to go. anny Assistant accesses your existing data directly, so you don't have to set up anything twice!
Can anny Assistant handle all types of bookings?
Yes, anny Assistant can be used for all booking types available in anny – including appointments, courses, rooms, resources, staff, sports facilities, swimming pools, and climbing parks.
How much does anny Assistant cost?
We offer three plans to fit your needs: AI Sidekick, AI Employees, and AI Team. Features and channels vary by package. You can find all the details in our pricing section!
Which channels can I use to deploy anny Assistant?
This depends on your chosen plan: With the AI Sidekick, you can chat directly within anny. Starting with the AI Employees plan, you also get the chat widget for your website, as well as WhatsApp.
Can I use my own channels, like WhatsApp with anny?
Yes – depending on your plan! The chat widget and WhatsApp are available starting with the AI Employees plan. With the AI Sidekick, you can chat directly right within anny!
Are chat histories saved?
Yes, booking histories and summaries are enabled and fully accessible by default.
Do users know they are chatting with an AI?
anny Assistant automatically informs users that they are chatting with an AI-powered assistant. This AI notice is seamlessly displayed by the system.
Is anny Assistant GDPR-compliant?
anny Assistant is designed for fully GDPR-compliant use and hosted in the EU. anny AI provides all the details on DPAs, TOMs, hosting, subprocessors, and retention periods.
Does anny Assistant recognize returning customers?
Yes! Customers can be recognized by their contact details, enabling a personalized greeting and a much faster checkout experience with anny.
Can anny Assistant handle payments or digital signatures?
If a payment or digital signature is needed, anny Assistant can send a pre-filled link directly to your customer via chat or WhatsApp/SMS.
How does anny Assistant work technically?
anny Assistant combines Natural Language Processing for understanding natural language with a booking system that it accesses in real time. Unlike simple AI tools that only generate text, anny Assistant works right inside the system: it checks availability live, adheres to your booking rules, and independently performs actions such as booking, rescheduling, or canceling. This turns a simple conversation directly into a confirmed booking!
What is an AI chatbot—and how does it differ from a traditional chatbot?
An AI chatbot is a system powered by artificial intelligence that understands and responds to natural language inquiries – instead of just processing predefined buttons or rigid scripts. While classic chatbots only react to fixed rules, anny Assistant utilizes modern AI models (Large Language Models) to understand human speech, respond fittingly, and complete bookings directly within the chat.
How can an AI chatbot benefit my business?
An AI chatbot takes repetitive tasks off your team's hands and answers customer inquiries 24/7 in natural language—even when your team is offline. Instead of manual processing, the AI chatbot automates the entire journey from the first question to the completed booking, turning more inquiries into high-quality leads. Powered by advanced AI, the chatbot adapts flexibly to the workflows of various industries—from sports centers and medical practices to coworking spaces—and is ready wherever your customers are: on your website and through popular messaging apps like WhatsApp.
