AI phone assistant
The AI phone assistant that takes bookings
anny Assistant answers calls, understands what customers need, checks availability live and creates confirmed bookings – as simple and secure as your booking page, just by phone.
Listen to a real call
Over 1,500 companies already trust anny
Generate more bookings with an AI phone assistant tailored to your industry
Every industry works differently. On the phone, anny Assistant asks for exactly the details your offer needs, checks your availability and creates the booking in your booking system automatically.
So calls stop being interruptions
In services, customers like to book by phone. But your team can't always pick up, and every missed call is a missed booking.
Your team stays focused
Every interruption costs more than the call itself – it takes minutes for your team to refocus. With anny AI, your team keeps its rhythm.
Bookings come in around the clock
After 6 pm, anny Assistant keeps working. Bookings come in around the clock, even when your team has long gone home.
anny Assistant takes care of everything automatically
Other AI assistants capture what customers want and then hand off. anny Assistant completes the booking during the call, without anyone stepping in.
Set it up once, and then anny Assistant takes care of everything
From the first call to the finished booking and full documentation, anny Assistant runs the whole process and handles complex conversations without your team stepping in.
Get your phone number in just one click
First, create your booking page in anny – complete with your services, pricing, and rules. anny Assistant connects directly to this, knowing exactly what to do from day one. From the very first call, everything runs automatically, without your team needing to lift a finger!
One-time setup, then on its own, within your rules
Customizable at any time – rules, availability, fallback
Keep your number – calls are forwarded automatically
Your number stays the same. Incoming calls are simply forwarded to anny Assistant, and your customers call you just as before.
From your first question to the completed booking – all in a single conversation.
anny Assistant knows your availability, prices and booking rules, answers questions about opening hours and services, and books, changes or cancels appointments during the call.
Uses all your business data – from services to the price list
Always up to date – no static information that goes stale
For more complex inquiries, anny Assistant connects you directly to the right contact person
Everything stays clear and transparent for you and your team
AI doesn't mean losing control. In your admin dashboard, you can see every conversation, every booking, and every step fully documented.
Hear for yourself how human your AI phone assistant sounds
anny Assistant responds right away and sounds just like your team would: friendly, competent, and perfect for the situation. Instead of rigid menu navigation, anny Assistant has real conversations—understanding context, following the natural flow of dialogue, and easily assisting with more complex requests.
Human voice
Quick response
Natural conversation flow
Watch the launch video
85% of callers who can't reach you won't call back
With anny AI, that's a thing of the past – because every call is answered, every question is resolved, and every booking is completed instantly.
No call goes unanswered
Every missed call is a missed booking. anny Assistant answers every call, no matter the time of day and regardless of how busy your team is.
Every conversation turns directly into revenue
Instead of callback lists and lost inquiries, anny Assistant completes the booking in the same call, instantly and with no follow-up.
Source: Keap Small Business Growth Report
Your phone works as reliably as your best team member
anny Assistant is available around the clock, recognizes customers, answers questions, and creates bookings according to your rules. This turns your phone into an intelligent part of your booking system.
24/7 availability
Your customers can reach you around the clock. Even in the evening, on weekends, or when your team is busy and cannot answer the phone.
Knowledge base
anny Assistant knows your business, the info from your website, and your customers' most common questions. This allows your assistant to answer important questions about opening hours, offerings, services, or prices even before a booking is made.
Recognize customers
Returning customers are recognized by their phone number, greeted personally and guided to the right booking faster.
Dynamic pricing
Prices are calculated live based on your dynamic pricing logic – even for complex offers, tariffs, or resources.
Online payments
If a payment or digital signature is required, anny Assistant sends your customers a link via SMS or WhatsApp so they can easily complete the process themselves.
Equipment as add-ons
Additional services, such as catering or equipment, can be suggested directly during the conversation and easily added to the booking.
Your digital team member
Give your digital employee a name and make them a true part of your team. anny Assistant learns, combines knowledge, and reliably handles your customer communication and bookings, freeing up your team in their day-to-day work.
Multilingual
anny Assistant can hold conversations in many languages, making your services accessible to even more people.
Notifications
Automatically send messages for booking confirmations and appointment reminders.
Smart escalation
When anny Assistant can't help further or specific situations arise, it hands the conversation to the right person on your team.
Multiple calendars and locations
Even with multiple locations and calendars, anny Assistant keeps you on track: Requests are automatically routed to the right calendar based on location, scenario, and availability.
Fair pricing that scales with you
Try it free for 14 days and scale as your call volume grows – cancel monthly, no hidden costs.
AI Sidekick
To get started: web chat on your website and one phone number. 600 credits cover 600 chat messages or 100 call minutes.
$59
/month
Highlights:
600 credits per month included, $0.15 per extra credit*
One call at a time
Web chat for your website
One phone number
Complete bookings
Add FAQ & knowledge base content
Handover to your team
AI Employee
For growing teams: adds WhatsApp (beta) and up to 3 simultaneous calls. 6,000 credits cover 6,000 messages or 1,000 minutes.
$249
/month
Everything included in AI Sidekick, plus:
6,000 credits per month included, $0.07 per extra credit*
3 concurrent calls
Channels: web chat, phone & WhatsApp (beta)
Full booking integration
Payment and signature links via WhatsApp or SMS
Rescheduling & Cancellation
Setup & Support
AI Team
For high volume: up to 10 simultaneous calls and 5 phone numbers. 18,000 credits cover 18,000 messages or 3,000 minutes.
$599
/month
Everything from AI Employee plus:
18,000 credits per month included, $0.04 per extra credit*
10 simultaneous calls
Channels: web chat, phone & WhatsApp (beta)
Custom SIP
5 phone numbers
complex locations
Advanced Support & Compliance Requirements
Enterprise rollout
*1 credit equals one chat message, 6 credits one call minute. Prices plus applicable taxes, cancel monthly. anny AI requires an anny plan from Essential. More on our pricing page.
More than a voicebot – a complete booking channel
Most AI phone systems take the call and leave a note. anny Assistant books during the call, turns every call into revenue and takes work off your team.
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Your Personal ROI with anny AI
Enter your daily call volume and instantly see how much revenue you’re leaving on the table, how many hours your team is losing, and what it costs to fix it.
Maximum security for sensitive data
anny AI is designed for professional use in Germany and Europe. Callers are automatically informed that they are speaking with an AI telephone assistant. Data protection, transparency, and control are built right into the product from the very start!
GDPR-compliant, hosted in the EU
ISO 27001 certified
Frequently asked questions
Everything you need to know about the AI phone assistant from anny
If you have any further questions, contact us.
What is anny Assistant, the AI phone assistant by anny?
anny Assistant is anny's AI phone assistant. It answers calls, responds to questions and creates, changes or cancels bookings directly in anny.
Is the AI phone assistant from anny just an answering machine?
No. Instead of taking notes or building callback lists, anny's AI phone assistant completes bookings and sends the confirmation on its own.
How long does it take to set up?
If your booking page in anny is already set up, you're ready in a few minutes: choose a plan, get your phone number, done. anny Assistant uses your existing data, so nothing needs to be set up twice.
Is anny Assistant able to handle all types of bookings?
Yes, anny Assistant can be used for all booking types available in anny, including appointments, courses, rooms, resources, staff, sports facilities, swimming pools, and climbing parks.
How much does the AI phone assistant from anny cost?
There are three plans: AI Sidekick from $59 per month, AI Employee from $249 and AI Team from $599 (plus applicable taxes). Each plan includes monthly credits for chat messages and call minutes. You can try anny Assistant free for 14 days.
Can I use my own phone number?
Yes. Keep your existing number and simply forward calls to anny Assistant. Or get a new number in one click.
Are calls transcribed?
Yes. Every call is transcribed and summarized, so you can see in the admin what was discussed and booked.
Do callers know they are talking to an AI?
anny Assistant automatically informs callers that they are speaking with an AI-based phone assistant. This AI disclaimer is played automatically by the system.
Is the AI phone assistant from anny GDPR-compliant?
The AI phone assistant is built for GDPR-compliant use and hosted in the EU. anny provides information on the DPA, TOMs, subprocessors and retention periods.
Does anny Assistant recognize returning customers?
Yes. Customers can be recognized by their phone number to enable personalized communication and a faster checkout.
Can anny Assistant handle payments or digital signatures?
If a payment or digital signature is required, anny Assistant sends your customer a pre-filled link by SMS or WhatsApp (beta).
Does anny Assistant check availabilities in real time?
Yes. anny Assistant checks availability, opening hours, blocked times, booking rules and dynamic prices live, based on your anny settings.
Part of anny AI
One assistant for your phone, your website and your team – with the same availability, prices and rules.
anny Agent
Gets tasks done, creates quotes and invoices. Right inside your daily work.
ExploreChat Assistant
Answers questions and books. On your website and in WhatsApp.
ExplorePhone Assistant
Answers calls and qualifies inquiries. Following your rules.
