AI chatbot for your website: bookings & inquiries
Answers, qualifies, books and hands over.
anny Assistant answers your website visitors’ questions, takes complete inquiries with your own questions, books right in the chat and hands over to the right contact or team when a person is needed.
Get more bookings with anny Assistant, tailored to your industry
Every industry has its own unique workflows. anny Assistant answers the exact questions relevant to your service in real time, checks live availability, and books it automatically—directly in the chat, with zero waiting time!
Many prospects don't book because they don't get a fast answer
Visitors who can't find an answer right away leave the page – and rarely come back. With anny AI, every visitor gets an answer instantly.
No question goes unanswered
Every unanswered question is a potential booking missed. anny Assistant replies instantly in chat—no matter the time of day and regardless of how busy your team is.
Turn any chat directly into a booking
Instead of open questions and visitors who drop off, anny Assistant completes the booking in the chat – instantly, with no follow-up and no one stepping in.
Set it up once, and then anny Assistant takes care of everything
From the first chat to the finished booking and full documentation, anny Assistant runs the whole process without your team stepping in.
Integrate the chat widget in just a few minutes
First, create your booking page in anny – with your services, prices, and rules. anny Assistant accesses it directly and knows exactly what to do from the very start. From the very first chat, everything runs automatically!
One-time setup, then on its own, within your rules
Customizable at any time – rules, availability, fallback
On your website, on WhatsApp, and via email
The chat widget works on any page your customers visit – booking page, homepage or contact page. anny Assistant is also available by email and on WhatsApp (beta), with no extra tools or integrations.
Complete bookings right in the chat
anny Assistant knows your availabilities, pricing, and booking rules, answers complex questions, and books, modifies, or cancels appointments directly in the chat. Depending on the situation, anny Assistant asks targeted follow-up questions or suggests the perfect booking options, ensuring your customers enjoy an intuitive path to their goals.
Uses all your business data – from services to the price list
Always up to date – no static information that goes stale
You decide who can book what
anny Assistant knows your communities and their terms. Logged-in members automatically see only the resources and offers unlocked for them – special rates, exclusive time slots or private offers.
anny Assistant works just as reliably as your best team member
anny Assistant is available around the clock, answers questions, qualifies inquiries, books by your rules and hands over to your team when needed.
Hand over to your team
Anything anny Assistant shouldn’t handle itself goes to the right contact or team, with the full conversation.
Answer questions
anny Assistant knows your business, the information on your website and the most common questions, so it answers questions about opening hours, services or prices before the booking.
Book and pay directly
If a payment or digital signature is required, anny Assistant sends your customers a pre-filled link directly in the chat – so they can smoothly complete the process themselves without any hassle.
Multilingual
anny Assistant understands freely worded questions and replies in your customers' language – making your offer accessible to more people.
Equipment as add-ons
Extras such as a service or equipment can be suggested by anny Assistant and added to the booking.
Part of anny AI
One assistant for your phone, your website and your team – with the same availability, prices and rules.
anny Agent
Gets tasks done, creates quotes and invoices. Right inside your daily work.
ExploreChat Assistant
Answers questions and books. On your website and in WhatsApp.
Phone Assistant
Answers calls and qualifies inquiries. Following your rules.
ExploreFair pricing that scales with you
Try anny Assistant free for 14 days and scale as your chat volume grows – cancel monthly, no hidden costs.
AI Sidekick
To get started: web chat on your website and one phone number. 600 credits cover 600 chat messages or 100 call minutes.
$59
/month
Highlights:
600 credits per month included, $0.15 per extra credit*
One call at a time
Web chat for your website
One phone number
Complete bookings
Add FAQ & knowledge base content
Handover to your team
AI Employee
For growing teams: adds WhatsApp (beta) and up to 3 simultaneous calls. 6,000 credits cover 6,000 messages or 1,000 minutes.
$249
/month
Everything included in AI Sidekick, plus:
6,000 credits per month included, $0.07 per extra credit*
3 concurrent calls
Channels: web chat, phone & WhatsApp (beta)
Full booking integration
Payment and signature links via WhatsApp or SMS
Rescheduling & Cancellation
Setup & Support
AI Team
For high volume: up to 10 simultaneous calls and 5 phone numbers. 18,000 credits cover 18,000 messages or 3,000 minutes.
$599
/month
Everything from AI Employee plus:
18,000 credits per month included, $0.04 per extra credit*
10 simultaneous calls
Channels: web chat, phone & WhatsApp (beta)
Custom SIP
5 phone numbers
complex locations
Advanced Support & Compliance Requirements
Enterprise rollout
*1 credit equals one chat message, 6 credits one call minute. Prices plus applicable taxes, cancel monthly. anny AI requires an anny plan from Essential. More on our pricing page.
More than a chatbot – a complete booking channel
Most AI chat tools just answer questions and then redirect to a booking page. anny Assistant goes a step further by completing the booking directly, turning every inquiry into revenue and freeing your team from repetitive tasks!
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Maximum security for sensitive data
anny AI is designed for professional use in Germany and Europe. Website visitors are transparently informed that they are chatting with an AI. Data protection, transparency, and control are built into the product from the very start.
GDPR-compliant, hosted in the EU
ISO 27001 certified
Frequently asked questions
Everything you need to know about the AI chat assistant from anny
If you have any further questions, contact us.
What is anny Assistant in web chat?
anny Assistant is anny's AI in web chat that answers your website visitors' inquiries in natural language and lets them create, modify, or cancel bookings directly within anny.
Is anny Assistant just a simple chatbot?
No. Unlike simple chat tools, anny Assistant works directly in the booking system: it completes bookings on its own and sends the confirmation, instead of only answering FAQs or collecting contact forms.
How long does it take to get set up?
If your booking page in anny is already set up, you're ready in a few minutes: choose a plan, embed the chat widget, done. anny Assistant uses your existing data, so nothing needs to be set up twice.
Can anny Assistant handle all types of bookings?
Yes, anny Assistant can be used for all booking types available in anny – including appointments, courses, rooms, resources, staff, sports facilities, swimming pools, and climbing parks.
How much does anny Assistant cost?
There are three plans: AI Sidekick from $59 per month, AI Employee from $249 and AI Team from $599 (plus applicable taxes). Each plan includes monthly credits for chat messages and call minutes. You can try anny Assistant free for 14 days.
Which channels can I use to deploy anny Assistant?
Every plan includes the web chat for your website and a phone number. AI Employee and above add WhatsApp (beta).
Can I use anny Assistant on WhatsApp?
Yes, from the AI Employee plan. WhatsApp is currently in beta.
Are chat histories saved?
Yes. Chat histories and summaries are saved and visible by default.
Do users know they are chatting with an AI?
anny Assistant automatically informs users that they are chatting with an AI-powered assistant. This AI notice is smoothly displayed by the system.
Is anny Assistant GDPR-compliant?
anny Assistant is designed for fully GDPR-compliant use and hosted in the EU. anny AI provides all the details on DPAs, TOMs, hosting, subprocessors, and retention periods.
Does anny Assistant recognize returning customers?
Yes! Customers can be recognized by their contact details, enabling a personalized greeting and a much faster checkout experience with anny.
Can anny Assistant handle payments or digital signatures?
If a payment or digital signature is needed, anny Assistant can send a pre-filled link directly to your customer via chat or WhatsApp/SMS.
How does anny Assistant work technically?
anny Assistant understands freely worded requests and accesses your booking system in real time. Unlike tools that only generate text, anny Assistant works directly in the system: it checks availability live, follows your booking rules and books, reschedules or cancels on its own. That turns the conversation into a confirmed booking.
What is an AI chatbot—and how does it differ from a traditional chatbot?
An AI chatbot understands and answers requests in natural language, instead of only following predefined buttons or rigid scripts. Classic chatbots react to fixed rules. anny Assistant understands freely worded questions, answers them and completes the booking right in the chat.
How can an AI chatbot benefit my business?
An AI chatbot takes repetitive tasks off your team's hands and answers customer inquiries 24/7 in natural language—even when your team is offline. Instead of manual processing, the AI chatbot automates the entire journey from the first question to the completed booking, turning more inquiries into high-quality leads. Powered by advanced AI, the chatbot adapts flexibly to the workflows of various industries—from sports centers and medical practices to coworking spaces—and is ready wherever your customers are: on your website and through popular messaging apps like WhatsApp.
