Today, an online booking site is one of the basics for creating reach for your service. Customers are thrilled when they can easily book an appointment and your service in just a few clicks. The eternal e-mail and telephone back-and-forth has come to an end! Especially since almost 50% of all appointments are made outside of business hours.
With the booking system of anny you can easily offer your services and offers online. The extensive admin area covers all your needs and hides a lot of useful features that make managing your bookings easier and more intuitive. Manage your customers, availabilities and opening hours in no time. Register for free at anny as a provider and in just 5 steps you can offer your services online today:
1. what is booked? Create a resource.
In the first step you create your so-called resources in anny\. These can be, for example:
- You as a person providing services, e.g. hairdresser, beautician, craftsman
- A space, e.g. a pottery workshop, a reading room, a spa area
The type of grouping depends on your company, but in anny everything is possible. Our competent team will be happy to assist you in setting up your booking page. Decorate your resource with pictures, features and a meaningful description.
2. how to book? Create services.
In the next step, you decide how your resource will be booked. Should there be a simple hourly ticket? Or a choice between hourly and daily tickets? Maybe you want to give customers the option of flexible time selection? How expensive is your service? You decide the cancellation policy and also whether online payment is available.
- A service is a service or offer, e.g. massage, repair, consultation
At this point you can also distinguish between different services: Hairdresser Tina offers, for example, in addition to the haircut also coloring and styling.
As you can see, the configuration options are very large, so that anny adapts precisely to your requirements. You set the rules!
3. when to book? Manage your availabilities.
Now you decide whether (A) you have regular opening hours and therefore recurring availabilities or (B) you offer your services irregularly and availabilities therefore have to be planned in advance.
In case A you store your opening hours once. There is the possibility to set a blocker in case your resource should not be available. You can also synchronize your resource with an external calendar. In case B, you may work according to a shift schedule and cannot assume that your resource will always be available at the same time and in the same quantity.
In the example of the hair salon, the customer would like to book her favorite hairdresser Tina. However, Tina's working hours change from week to week and are anything but regular. Once a week, Tina can enter her working hours for the upcoming period in anny, thus allowing her to be booked only when she is actually there.
By the way: On your booking page you can hide the availability calendar so that your shift schedule cannot be viewed.
You can learn more about using regular or irregular schedules here:
4. ready? Go live with your booking page!
Now everything is ready: your booking page can go live! Activate your resource in just one click and view your booking page.
Now you can view all bookings in your anny calendar. You keep full control and overview. From the statistics of your dashboard you can get valuable information for your business.
5. manage your bookings with the calendar and planner
The anny calendar will now be the heart of your management. New bookings will appear here in real time. Manually create new bookings, move or cancel bookings. Your customers will be automatically informed about changes.
Did you decide on the irregular availability in step 3? Then the last step is to maintain your availabilities. The planner function in your anny calendar supports you in this. You can find out more about using the planner here:
The booking system of anny is suitable for these and other service industries:
Beauty and health - beauty salons, hairdresser salon, nail salon, spa, massages, acupuncture
Sports - Fitness studio, yoga instructor, personal trainer
Education - Language courses, creative courses, library, tutoring, driving lessons
Specialized service - coaching, legal advice, financial services, citizen services, consulting, cleaning, design, pet services
