Junior Customer Success Manager (m/f/d)

anny is the AI-first software that helps small and medium-sized businesses manage everything they make bookable: appointments, courses, rooms, workstations, equipment, sports facilities, or workshop spaces. Over 1,500 companies already work with anny, from coworking spaces and sports centers to diving schools, therapy rooms, medical practices, and municipalities.

Our vision: companies should be able to run their business as easily as if they had an entire team backing them up. That's why we built anny from the ground up as AI-first. With anny AI, our customers accept bookings over the phone, in website chat, via WhatsApp, or on Instagram. The AI checks availability and prices in real-time, answers questions, and completes bookings directly within the conversation—24/7 and in multiple languages. Internally, everything can be managed via chat too: creating, changing, and managing bookings right down to the last detail. This transforms anny from a simple booking tool into a digital team member that handles the daily grind so companies can focus entirely on their customers.

We are not only AI-first in our product, but also in the way we work. AI is integrated into every team and our daily work routines. If you love trying out new tools and using them to make your work faster and better, you've come to the right place!